Sandeep Sharma Email & Phone Number

Hyderabad Area, India

Presently leading and motivating a team of staff to ensure they're giving the best customer service possible. ... Handling complaints and queries (from customers and staff) Sorting security issues. Financial responsibilities. Resolve customer complaints via phone, email, mail or social media. Train engineers on technical as well as non-technical skills for better customer satisfaction.

Hyderabad, Telangana, India

Handling Service operations throughout the region and focus on Service sales , spares revenue, Reporting ,to achieve customer satisfaction by providing maximum efficiency through skill set. Conducting trainings for internal engineers to enhance their skill set and also part of recruitment team for conducting interviews . Technical support, product development with help of input from customers and to implement the same in the system.

Hyderabad Area, India

Product Management for INGOLD & THORNTONProcess Analytic: pH, DO, Conductivity,Ozone, Turbidity and CO2. TOC, pH, DO, dissolved ozone and flow with parameters of conductivity/resistivity.

Responsible for Sales & Service for Analytical Instruments & Laboratory Equipments Segment .Making technical presentations.Handling wide range of products like GE Sievers TOC Analyzers.Analytical instruments like pH, DO and Conductivity meters, auto titrators, KF titrators,.

Installation of Humidity/Cooling chambers, Walk-in Humidity/Cooling chambers,Photo stability chamber, BOD Incubators, Lab Incubators and many more. Responsible for preparation of DQ, IQ, OQ, PQ Protocols.Providing Calibration, Validation for the equipmentsHandling Customer queries and complaintsProviding after sales support, preventive maintenance.

Contents: PLC [Siemens S7-200,300], SCADA [WINCC], Industrial process Management and panel designingCentral Institute of Tool Design, Hyderabad. Department: Low Cost Automation. Contents: Industrial Automation Using PLC.