Sandeep Thacker Email & Phone Number

• Manage and oversee the execution of large-scale IT Programs, including software development, Infrastructure, system integrations, Design and Planning of Network and Cloud Computing solutions for Clients.
• Working with cloud infrastructure team to design public cloud such as Microsoft Azure, AWS and Google Cloud platforms.
• Working with team to Plan, Design and implementation of Network Projects of LAN/WAN, Network & Security Operations Center (NOC & SOC) setup includes enterprise Network & Security devices for managing & monitoring
• Working with the cyber security team to help monitor network traffic and prevent malicious traffic. In addition, will be responsible for setting up Network Resource Groups in the public and private cloud environments.
• Leveraged expertise in NinjaOne to optimize Service Delivery processes, workflows, and ticketing systems, ensuring efficient operations and client satisfaction.
• Responsible for revenue and profit goals and effectively assisting in P&L across multiple deal structures.

San Jose, CA, US

Dynamic Program & Service Delivery Manager at Cisco, Mumbai | Leading Managed Services NOC & SOC Operations for India's Premier BanksDemonstrated prowess in effectively managing a round-the-clock IDC Network & Security Operations Center (NOC & SOC) with a team of seasoned, highly skilled professionals.Guided and inspired a team of accomplished Technical.

San Jose, CA, US

Accomplished Operations Manager at Cisco, Mumbai | Leading High-Performing Managed Services and NOC of Financial Banking ClientsDistinguished as a Technical Operations Manager at Cisco, Mumbai, with a pivotal role in directing the Data Center Network (NOC) Operations for a prominent BFSI client.Skillfully managed a dynamic 24*7 IDC Network Operations.

Led IT Infrastructure Services for a US-based company's operations in India, specializing in cutting-edge solutions.I held a leadership role as the Lead of IT Infrastructure Services, overseeing a comprehensive array of offerings including IT Infrastructure Solutions, Cloud Computing, Virtualization, Backup, Storage Solutions, and Managed Services.This.

Navi Mumbai, Maharashtra, IN

Worked as a IT Network & Security Operations Lead in Jio. Managed 24*7 IDC Network Operations Center with the team of highly qualified experienced professionals. NOC cater's both the services of Jio Telecom & Digital Platform.

Gurgaon, Haryana, IN

Significant Contributions Holds the distinction of driving complete Operations of PAN India Infrastructure with complete accountability of Data Center Operations, IT Network & Security, Corporate office automation along with End User Support. Instrumental in ensuring Strict adherence to EUS SLAs and reported on deviations to SLA Team; kept close track of.

Bangalore, Karnataka, IN

Leveraged skills in managing multiple projects for leading Telecom clients Significant Contributions Steered programes encompassing business case development, project execution, solution delivery and transitionManaged end-to-end Program delivery for multiple accounts and Successfully executed Software Development & mailing solution Projects like HRMS & MS.

Armonk, New York, NY, US

Significant Contributions Successfully executed a Project of Bharti Airtel Ltd. as Head Infrastructure for North with complete accountability of Airtel Contact Center (Wireless Business), Vendor Management and Asset Management. Functional Data Center Lead (Wireline Business) and Senior Technical Consultant for Imaging Project for Airtel ONE. Developed Win.

Navi Mumbai, Maharashtra, IN

- Operations Manager - Regional Data Center Lead (North India)- Lotus Domino & Server Administrator- Overall IT Operations including End User Support, Network & Security, Wan Management, 24*7 Helpdesk, Asset Management, Vendor Management- Managing a Team of 120+ engineer's

Mumbai, Maharashtra, IN

Resident Engineer at Reliance Industries and managing their overall Day to Day IT Operations

Mumbai, Maharashtra, IN

Lotus Domino & System Administrator