With a decade of IT expertise, I support organizations and (semi)government entities in achieving their digital ambitions. I provide strategic advice and coordinate the implementation of modern workplace solutions, governance, cybersecurity, and IT process optimization.My focus is on delivering tailored guidance and overseeing complex IT projects. Whether it’s adopting Microsoft 365, enhancing cyber resilience, or developing data governance strategies, I collaborate closely with… Show more With a decade of IT expertise, I support organizations and (semi)government entities in achieving their digital ambitions. I provide strategic advice and coordinate the implementation of modern workplace solutions, governance, cybersecurity, and IT process optimization.My focus is on delivering tailored guidance and overseeing complex IT projects. Whether it’s adopting Microsoft 365, enhancing cyber resilience, or developing data governance strategies, I collaborate closely with stakeholders to deliver solutions that align with the organization's goals and scale.Expertise:- Digital Transformation: Leading transition processes toward modern workplace environments and cloud-based solutions.- Cybersecurity and Governance: Advising and ensuring compliance with regulations such as NIS2, GDPR, and AVG, with a focus on strengthening security.- IT Process Optimization: Helping organizations improve their IT operations for better performance and compliance.- Project Management: Managing multidisciplinary teams to execute large-scale IT projects, ensuring successful delivery from start to finish.- Procurement and Contract Management: Offering strategic guidance in managing IT contracts and procurement processes.With a client-focused approach, I ensure that each solution is tailored to meet the unique needs of the organization while effectively managing the complexity of the IT infrastructure. Show less

Customer Innovation Manager / Project ManagerResponsible for advising and guiding clients in the commercial and public sectors through their digital transformation, with a focus on Microsoft 365, Azure, process optimization, adoption, governance, and cybersecurity. Involved in managing RFP requests, public tenders, and advising organizations on drafting Program Requirements (PvE's).Key Responsibilities:- Provided advice and guidance to organizations during their digital… Show more Customer Innovation Manager / Project ManagerResponsible for advising and guiding clients in the commercial and public sectors through their digital transformation, with a focus on Microsoft 365, Azure, process optimization, adoption, governance, and cybersecurity. Involved in managing RFP requests, public tenders, and advising organizations on drafting Program Requirements (PvE's).Key Responsibilities:- Provided advice and guidance to organizations during their digital transformation, with a specific focus on security and governance solutions.- Led RFP requests and European public tender procedures from the contractor’s perspective.- Advised on the creation of PvE’s for European tenders from the procuring side.- Provided consultancy on process optimization and implementation of collaboration platforms, MDM, and automation solutions.- Delivered BI solutions, such as Power BI dashboards, to optimize processes and enhance data-driven decision-making.- Responsible for the development and sales of managed services contracts, accounting for 75% of total revenue and growing annually by 15%.- Managed multidisciplinary project teams for migration and development projects for clients with 50 to 2500 workstations.- Led the strategic and tactical procurement of IT solutions, including contract management and negotiations with suppliers. Show less

Responsible for managing global hardware and software contracts (Microsoft) for enterprise clients with 5,000 to 25,000 workstations. Focused on account development, strategic consulting, process optimization, data analysis, and tactical and strategic procurement to help clients improve business outcomes and achieve cost savings.Key Responsibilities:- Managed and developed client relationships through accurate account planning and meeting targets.- Identified new sales… Show more Responsible for managing global hardware and software contracts (Microsoft) for enterprise clients with 5,000 to 25,000 workstations. Focused on account development, strategic consulting, process optimization, data analysis, and tactical and strategic procurement to help clients improve business outcomes and achieve cost savings.Key Responsibilities:- Managed and developed client relationships through accurate account planning and meeting targets.- Identified new sales opportunities, capitalized on cross-selling opportunities, and closed deals.- Developed IT project plans and strategies while managing global hardware and software contracts.- Led complex sales processes, focusing on solution-based selling.- Structured and implemented processes that contributed to sustainable future business success.- Responsible for the tactical and strategic procurement of hardware and software, including optimizing Microsoft license management within EA and CSP contracts.- Process Optimization and Automation:Optimized and automated the quoting process using Lean Six Sigma, Power Automate, and PowerApps, resulting in:- 45 minutes of time savings per salesperson per day.- 63% fewer incomplete quote requests.- Reduced processing time per request by approximately two business days.- Data Analysis and BI Solutions:Developed Power BI dashboards to gain more customer insights, resulting in:- 17% cost savings on procurement through standardization and improved purchasing terms.- 25% cost reduction on tier 3/4 software through consolidation of software contracts.- Increased contract renewal rates by 35%, while maintaining or improving margins.- 26% year-on-year growth in customer usage of the web portal. Show less

ABN AMRO has bankshops al over The Netherlands, I was working in a specific bankshop with two other colleagues with, our bankshop services a client portfolio of about 20.000 clients. My daily activities could be best descripted as: - understanding the customer’s needs and develop trusting relationships- Acquiring new clients and new business- Offering Tailored solutions to relations: Daily bankining, insurrance and investment solutions- Negotiating proposals with relations… Show more ABN AMRO has bankshops al over The Netherlands, I was working in a specific bankshop with two other colleagues with, our bankshop services a client portfolio of about 20.000 clients. My daily activities could be best descripted as: - understanding the customer’s needs and develop trusting relationships- Acquiring new clients and new business- Offering Tailored solutions to relations: Daily bankining, insurrance and investment solutions- Negotiating proposals with relations and extending the deal - I was the owner of several campaigns within the local office, insurance retirement planning, Mortgage and investment. I organized some campaigns locally and some campaigns where bankwide organized. - Feeling confided to make authoritative banking decisions with a customer first approach (mindset)- Great communication and influencing skills- Experienced in creative problem solving, and able to take initiative to permanently resolve (potential) issues- In a district wide Mistery shopper test to measure the customer excellence, I received the highest score in the entire district. Show less

Gebben motoren is an authorized Yamaha motorcycle dealer and is well known in the Dutch and International motorcycle market. I was responsible in this role for the (spare)parts department, I reported directly to the salesmanager.