Job Profile : Application Administration & Analysis: Database management and analysis of SFA system - Empower developed by Anant Infomedia team. Scope: Managing the database of Empower, designed to capture the field team reporting. Extracting data from the database using SQL queries to provide various analytical reports to the business. Supporting the new module development and testing in co-ordination with IT team. Core team member of the new CRM application named “SFDC” implementation process for the field team of Abbott.Major Roles & Responsibilities: Working on Salesforce.com plaform Familiar with Qlikview Provide improved formats for existing reports Designing new reports on Empower Share Empower flash reports and various ad hoc analytics for all divisions Extracting division level data using SQL queries UAT Testing of new modules and reports to be launched and feedback to Vendor Monitoring and Maintaining EPO status for McAfee of entire Abbott India. User Hierarchy and territory management, now using SAP Sharing various analytics with all hierarchy levels Vendor Co-ordination for system development and database updating. New Vendor Evaluation process Providing online support to field team through email and phone. Handling data entry operators Part of BRD process with cognizant team for SFDC implementation Sharing ORG IMS data to track new launch brands for all divisions ORG IMS Software’s usages:- IMS PLUS – Stockiest Secondary Audit. (SSA) & ESPRIT – Medical Rx Data.Achievement Received GOLD AWARD for Best Employee in C1 2011. Received GOLD AWARD for Best Employee in C1 2014.

Scope : Managing the SFA system named “Infinity”, an in house developed application to manage the field reporting and activities of field team. Major Roles & Responsibilities: Training and Implementation of Chemist module in Infinity Generating reports and sharing with key stake holders to drive productivity Managing data entry operators for customer list updation Updating field structure and maintain user hierarchy Co-ordination with field team to receive manual input of customers and get it updated through data entry operators. And managing the input books status. Resolving field queries Maintaining data backups