Sandesh Kunder Email & Phone Number

Maharashtra, India

• Developed products to digitize transit payments across India, playing a key role in conceptualizing and executing India's first interoperable offline real
• time payment system—the National Common Mobility Card (NCMC).
• Steered sustainable pricing and revenue models to proliferate NCMC, collaborating with industry stakeholders to champion acceptance and develop new use cases like access management and identity management.
• Partnered with banks to refine guidelines, boost adoption, and enhance consumer convenience. Led tech and ops teams to align product requirements, maintaining competitive positioning through bank engagement and.
• Facilitated workshops with RuPay
• certified banks to enhance product performance.

Mumbai, Maharashtra, India

• Developed products for payment acceptance and payout solutions across multiple countries, creating microservice
• based technology to enhance payment experiences.
• Analyzed global payment systems to align with the organization's regional goals.
• Engaged with over 50 global payment service providers and banks to broaden our network and processing capabilities.
• Established requirements and developed models for integrating new payment partners - including third-party providers and aggregators - into our payment processor, maintaining a roadmap for these integrations.
• Collaborated with architects and engineers using Agile methodology for iterative development and adaptive planning.

Mumbai Area, India

• Developed standalone services such as Reference Data, FX Service, Timeline Service, and Payment Processor, resulting in a 60% increase in payment processing speed and an 80% improvement in accuracy.
• Acted as the single point of contact for Business Development and Service Delivery for over 35 global clients, showcasing your expertise in client relationship management.
• Partnered with SWIFT in Brussels to innovate an automated statement reconciliation process, successfully implemented across 15 global financial institutions.
• Leveraged my skills in product development and agile methodologies to collaborate with cross
• functional teams of architects and engineers.
• Analyzed payment systems across various countries to align with regional goals, enhancing the organization's global payment network.

Mumbai, Maharashtra, India

• Executed global project plans, ensuring timely delivery and adherence to guidelines.
• Spearheaded the implementation of a new global payment processing system, improving processing speed from 12 minutes to 2 minutes across 25+ countries.
• Optimized and standardized operating models and controls across migrated processes.
• Collaborated with Operations, Compliance, and Risk teams to ensure exceptional client service.
• Identified and implemented continuous improvement strategies to boost team efficiency.

• Led a team of 10 cash management professionals to implement and streamline Treasury Operation processes.
• Successfully transitioned cash management funding processes from Bournemouth to Mumbai in Q2 2014.
• Established a new 12
• member Cash Management Operations team in Bangalore.
• Implemented an automated Nostro reporting system, improving accuracy from 80% to 98% and saving 3 FTEs.
• Drove new workflows by identifying technology needs and optimizing process efficiencies.

• Managed a 22-member team, ensuring timely fund transfer investigations per SLAs.
• Reduced inquiry volumes by over 20% and saved 4 FTEs via an Inquiry Reduction Project with top Asian banks.
• Increased cross
• border transaction success from 70% to 99% by training 75 employees on SWIFT message types.
• Transitioned a 10-member US team to onshore operations for JP Morgan's US retail clients.
• Collaborated with 20+ agent banks to ensure seamless payment processing to beneficiaries.

• Led a 10 member team in USD international funds transfer investigations, ensuring accuracy and compliance.
• Enhanced efficiency by implementing new processes, reducing investigation time by 25%.
• Mentored team members, improving overall performance.
• Resolved issues promptly, boosting client satisfaction.

• Assisted in USD international funds transfer investigations, ensuring accuracy.
• Improved processes, reducing investigation time by 15%.
• Collaborated with team members to resolve complex cases.
• Shared expertise in SWIFT messages, enhancing team knowledge and efficiency.

• Investigated USD fund transfers, ensuring accuracy and compliance.
• Resolved payment inquiries promptly, enhancing client satisfaction.
• Developed expertise in SWIFT messaging and international payments.
• Contributed to process improvements, increasing efficiency.