Customer Service and Communication: Created a welcoming environment for guests, providing excellent customer service by promptly answering questions and providing individual attention.Digital Content Creation and Management: Developed property listings for websites, including photography, property description, and other related contents, resulting in improved sales. Monitored and maintained sensitive client information and property files using a detailed database, ensuring efficiency in… Show more Customer Service and Communication: Created a welcoming environment for guests, providing excellent customer service by promptly answering questions and providing individual attention.Digital Content Creation and Management: Developed property listings for websites, including photography, property description, and other related contents, resulting in improved sales. Monitored and maintained sensitive client information and property files using a detailed database, ensuring efficiency in operations.Versatility and Adaptability: Demonstrated flexibility by filling in wherever and whenever needed, including participating in vendor booth activities, effectively utilizing diverse skill sets to support team members and promote business success.Employing and Training Staff: Conducted interviews and performed hiring duties. Trained all the front desk employees to ensure that they know how to operate the software as well as take care of the guests in utmost professional and polite way possible.Planned, implemented and managed overall hotel daily operations.Conducted hotel budgeting and financial planning.Planned and organized hotel activities to drive sales.Prepared and managed schedules and shifts.Built and maintained strong relationships with vendors, visitors and clients.Managed and monitored hotel expenses as well tracked hotel inventory.Made group reservations.Handled all the dealings with the third parties to ensure that the company was getting best value and commission. Show less

Supervising students, helping the professors develop course materials, and performing tasks as assigned.

Performed customer service duties for my company by implementing sales transactions with a professional and courteous demeanor while ensuring all janitorial and mechanical issues are taken care of.Performed inventory duties by ensuring the store has the required products on hand for customer demand while inspecting each product to ensure that all quality requirements are met before they are put on the selves. All defective items are separated and logged into the inventory control system for… Show more Performed customer service duties for my company by implementing sales transactions with a professional and courteous demeanor while ensuring all janitorial and mechanical issues are taken care of.Performed inventory duties by ensuring the store has the required products on hand for customer demand while inspecting each product to ensure that all quality requirements are met before they are put on the selves. All defective items are separated and logged into the inventory control system for traceability, proper management including notifying the vendors of each defective product.Trained the employees all the duties that needed to be performed to ensure everything ran smoothly during their shifts.Took care of the employees scheduling ensuring all the shifts were covered.Helped the GM with the employees’ pay checks as well as their pay stubs every week. Show less

Worked as an interpreter/translator for Nepali and Indian speaking clients.