Recognized leader with tremendously value driven expertise in driving end to end product sale life cycle, service operations & customer service delivery. Holds a significant record of success in realizing business value, achieving market share growth in consumer product by leading, mentoring and motivating cross functional teams.20+ years of invaluable experience in streamlining and leading numerous service related operations. Established channels and delivered business value in high-growth environments across product business operations with P&L/ROI accountability. A strong people manager, known for maintaining KPIs & SLAs with success in generating revenues by monitoring the post sales activities and executing organization wide initiatives. Driving product installations, churn, VAS, O/w calls, AMCs, HUPS and accessories. Champion the organizational values & vision and create a clear and compelling view of future.