Sandesh Shetty Email & Phone Number

Dear Recruiter,Experienced System Administrator with over 12 years of expertise in managing and maintaining IT infrastructure for various organizations in the UAE. Proficient in installing, configuring, and troubleshooting hardware, software, and network-related issues to ensure smooth and efficient IT operations. Strong knowledge of managing cloud environments, including Microsoft Azure and Microsoft 365, ensuring optimal system performance and reliability. Expertise in endpoint management using Windows Autopilot, Microsoft Intune, and Group Policies to streamline deployment and enhance security. Skilled in Microsoft Intune, Azure Active Directory, and enhancing device security and performance. Certified in Azure Administration (AZ-104), Microsoft 365 (MS-100), and ITIL. Basic knowledge of configuring and troubleshooting hardware firewalls. Provided L2/L3 technical support, resolving complex system and network issues while ensuring compliance with organizational and regulatory IT policies.

Listed skills include Microsoft Office, Customer Service, Microsoft Excel, Leadership, and 6 others.