As the current IT Support Specialist at Manhattan Cardiology, my role is pivotal in maintaining and enhancing the technical backbone of healthcare operations. With a rich background in cybersecurity education, I've transitioned these skills to the healthcare industry, ensuring robust IT support and system optimization that are critical in a medical environment. The transition from academia as a Module Leader to the fast-paced world of IT in healthcare has been seamless, thanks to my strong foundation in IT management and a proactive approach to system troubleshooting. At Manhattan Cardiology, teamwork and collaboration have been key in minimizing downtime and providing continuous operational support. My dedication to cybersecurity and IT education continues to inform my work, empowering me to implement best practices and contribute to collective success in a demanding and ever-evolving field.
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On Call TechnicianGeeks On SiteNorth Bergen, Nj, Us
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It Support SpecialistMom NycNorth Bergen, Nj, Us -
It Support SpecialistManhattan Cardiology Nov 2024 - PresentNew York, New York, United States• Provide technical support and resolve hardware, software, and network issues in a medical setting while maintaining compliance with IT security standards and HIPAA regulations. • Assist healthcare staff with the secure setup, configuration, and maintenance of IT systems, including desktops, laptops, and medical devices, following security best practices. • Implement proactive security measures and troubleshooting strategies to minimize downtime and optimize system performance. -
Module Leader | Lecturer | Project SupervisorIslington College Kathmandu Sep 2022 - Nov 2023Kathmandu, Bāgmatī, NepalModules* Risk, Crisis and Security Management* Professional Issues, Ethics and Computer Law• Led enhancements in cybersecurity modules, resulting in a 20% increase in student engagement and comprehension.• Delivered cybersecurity fundamentals to 100+ students per semester, focusing on cyber risk, privacy, and information security frameworks.• Provided mentorship and project supervision to 30+ students, emphasizing project management and technical proficiency. -
Lecturer | Project SupervisorIslington College Kathmandu Sep 2021 - Aug 2022Kathmandu, Bāgmatī, NepalModules* Risk, Crisis and Security Management* Professional Issues, Ethics and Computer Law• Conducted tutorials and workshops on cyber risks, privacy, and security frameworks to equip students with practical skills and a strong understanding of key cybersecurity principles.• Enhanced students' knowledge of professional issues, ethics, and computer law, crucial for their success in the industry.• Supervised industry-related projects, guiding students in developing both project management and technical expertise.
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Computer Science Teacher | Student MentorMeridian International School Apr 2020 - Aug 2021Kathmandu, Bāgmatī, Nepal• Crafted over 50 engaging lesson plans in computer science, incorporating modern teaching methodologies.• Conducted IT support training workshops, emphasizing real-world problem-solving and technical proficiency.• Provided hands-on experiences with common IT challenges to develop students' problem-solving abilities. -
Search Engine EvaluatorAppen Aug 2019 - Jul 2021• Evaluated search engine results to inform enhancements in 10+ AI-driven projects.• Transcribed and verified over 100 hours of audio files to improve AI algorithm accuracy.• Provided translation services for culturally relevant AI applications. -
Assistant It Officer | It Support SpecialistAmnil Technologies Pvt. Ltd. Jun 2014 - Dec 2015Kathmandu, Bāgmatī, Nepal• Resolved 80+ IT issues monthly through phone, email, and in-person support, achieving 95% user satisfaction.• Diagnosed critical network connectivity issues, collaborating with team members to restore network functionality.• Provided first-line technical support, reducing recurring issues by 80% and improving user understanding. -
Network Field TechnicianWebsurfer Nepal Communication System Pvt. Ltd. Jun 2013 - Aug 2013Kathmandu• Provided on-site support to 50+ end-users, resolving network-related issues to ensure seamless network accessibility.• Successfully resolved various connectivity issues, achieving a 95% success rate in troubleshooting wireless and wired networks.
Sandesh Gurung Education Details
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Everest It TrainingCybersecurity -
Computer Networking & It Security
Frequently Asked Questions about Sandesh Gurung
What company does Sandesh Gurung work for?
Sandesh Gurung works for Geeks On Site
What is Sandesh Gurung's role at the current company?
Sandesh Gurung's current role is On Call Technician.
What schools did Sandesh Gurung attend?
Sandesh Gurung attended Asia Pacific University Of Technology And Innovation (Apu / Apiit), Everest It Training, London Metropolitan University.
Who are Sandesh Gurung's colleagues?
Sandesh Gurung's colleagues are Juan Jarquin, Jenifer Arana, Moises Acevedo, Ehylimar Marquez, Robert Ireland, Ryan P., Bruno Galvez Ramírez.
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Sandesh Gurung
Post Graduate In Business Analytics, Undergraduate Degree In Bba, Majoring In Finance And StatisticsOttawa, On -
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