Bringing over three years of dedicated service at the not-for-profit organization JCI Itahari Junior, I've had the privilege of serving as the Training Director for one year. In this role, I spearheaded comprehensive training programs to enhance our internal team members' skills and capabilities while facilitating workshops and sessions for the broader community.During my tenure, I've led initiatives focused on community empowerment, project management, and leadership development, leveraging my passion for making a positive impact. Additionally, my six-month stint as a Customer Care Specialist at Daraz Nepal provided valuable insights into customer behaviour and needs, further enriching my skill set.Attending numerous training sessions, I've continually updated my knowledge of customer needs and behaviours, ensuring I can provide top-notch service and support. Through hands-on experience and continuous learning, I've developed a keen understanding of internal operations and external customer dynamics.With a track record of success in training, community engagement, and customer service, I am committed to driving positive outcomes and making meaningful contributions to any team or organization I join. Let's connect to discuss how I can add value.