🌟 Passionate Customer Experience Advocate | Support & Operations Leader | Aspiring Shopify App Developer 🌟In a world where every interaction counts, I thrive on building, scaling, and inspiring exceptional Support and Operational teams. With over 7 years of experience in Customer Support, Operations Management, and Account Management, I am on a relentless quest to optimize processes and enhance the Customer Experience. 💼✨My journey has been anything but ordinary. From my early days as a Customer and Technical Support Representative, I discovered my knack for problem-solving and my passion for helping others. I’ve navigated the thrilling landscapes of startups and corporations alike, honing my skills in communication and strategic thinking. 🤝🔍I believe that data is the key to unlocking potential. By leveraging analytics, I identify trends and insights that empower teams to perform at their peak. I’ve had the privilege to collaborate with talented engineers, designers, and product developers, all while enjoying the challenge of managing complex customer issues and implementing innovative solutions.Currently, I am channeling my creativity and technical expertise into building a Shopify app that aims to revolutionize the way businesses connect with their customers. 🚀💡 Check out: Www.easemyshop.in I am well-versed in CRM software and have extensive knowledge of tools like Zendesk, Helpshift, HelpScout, Slack, Jira, Confluence, Email Marketing, photoshop, content creation, and maintaining support articles and Blogs. My adaptability and eagerness to learn new technologies fuel my drive to create customer-centric solutions that leave a lasting impact.Let’s connect and explore how we can elevate the Customer Experience together! 🌍💬
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Grc - CsrGain.ProBengaluru, Ka, In -
FreelanceEasemyshop.In May 2023 - Aug 2024Bengaluru, Karnataka, India -
FreelanceAuto Tags (Leap Soft) Nov 2022 - Mar 2023Bangalore India
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Client ExperienceCoinsmart Apr 2021 - Oct 2022 -
Key Account Sales ManagerOfficepulse.In May 2018 - Apr 2021Bengaluru, Karnataka, India -
Customer Care AdvocateRockyou Aug 2015 - Nov 2016Bengaluru, Karnataka, India -
Technical Support EngineerCcube Solutions Jun 2013 - Jul 2014Bengaluru, Karnataka, India
Sandesh M. Education Details
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Hongirana Independent Pu CollegeA -
Hongirana School Of ExcellenceA
Frequently Asked Questions about Sandesh M.
What company does Sandesh M. work for?
Sandesh M. works for Gain.pro
What is Sandesh M.'s role at the current company?
Sandesh M.'s current role is GRC - CSR.
What schools did Sandesh M. attend?
Sandesh M. attended Yuvaraja's College, Mysuru, Hongirana Independent Pu College, Hongirana School Of Excellence.
Who are Sandesh M.'s colleagues?
Sandesh M.'s colleagues are Louis-Aymar Van Elslande, Rahil Wani, Maria N., Suyash Tiwari, Francesco Marchesi, Sanjeevi Saradha, Adrian Domanski 阿德里安.
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