Hector Sandoval Email & Phone Number

San Jose, California, United States

At Rocketship, our mission is to close the achievement gap within our lifetime. In order to make this possible, our students need to receive the strongest instruction possible. I play the vital role of coaching teachers in their instruction and classroom management. Together we will see our students in college.

San Jose, California

Develop the future of the world through a challenging classroom environment with lots of laughs, excitement, and homework.

Enrich lives by introducing revolutionary products to a wide audience.Explore customer needs and provide complete solutions that fit their individuality.Drive sales and customer feedback, pioneering initiatives and encouraging proactive customer support.Repair relationships with customers whose products have not performed to standard.Offer fearless feedback and mentorship to team members, with intent to create learning opportunities.Uphold high visual standards for best customer experience.Investigate inventory variances and creatively resolve them.

- Provide a warm welcome and encourage our customers to ask questions.- Enrich lives by demonstrating the features and benefits of Apple products through hands-on tutorials.- Transform technical jargon into every day English to make our customers feel empowered and knowledgeable before making a purchase.- Prepare our customers for their next experience by guiding them through setting up their brand new devices.- Maintain the appearance of the store to ensure each customer's experience is excellent.- Lead workshops for new and existing customers in order to help them unlock the full potential of their products.-Ensure a positive customer experience as the final step of the supply chain.-Investigate and resolve inventory variances as they appear. -Maintain appearance and organization of stockroom to OSHA standards, ensuring all products are always in pristine condition.-Receive and ship product on a daily basis.-Provide mentorship and support to various departments including sales and technical.

- Led a team of 30+ sales associates to provide excellent customer service. - Ensured associates are being productive by providing projects and encouragement. - Created and implemented a new Customer Service Training Manual at the local store level to train new associates on store operations. - Took lead on register setup and repair.- Constructed break schedules to maximize floor coverage and break timeliness.

- Provided excellent customer service by engaging customers, exploring their needs, collaborating with them to find solutions to any issues, executing clean and efficient transactions, and leaving customers smiling at the end of it all.- Assisted with restocking the floor and maintained a neat, clean, and orderly working environment.

- Checked in, sorted, and shelved books and media.- Maintained appearance of library by constantly walking the floor and reorganizing.- Assisted patrons in finding library materials on the floor.