Sandhya Darbari Email & Phone Number

Facility Manager for the IBM Site in Cyber Park, Gurgaon.

 As a Operation In charge managing a Operations team of 15 personnel covering total 26 suites having altogether different MNC’s who’ve taken possession in Business Center. Sending proposals, meeting prosperous clients and further negotiations till final closure of the Proposal.  Streamlining of Administration/Operations, Purchasing functions, Vendor Identification, Vendor Development and Material Procurement. Oversee and direct all aspects of housekeeping operations including administrative offices, public areas and back areas in the highest standards of upkeep (perfection), hygiene and cleanliness. Ensure that consistently quality oriented services are given that meet the specific requirements of the customers by auditing all sites to ensure compliance of standards.  Regularly inspect and evaluate physical condition of facility, recommend painting, repairs & furnishings Report unsafe conditions and conduct research to improve housekeeping technology. Overall Monthly billing of all the clients and handling of Accounts payable / Outstanding. Initiating Reporting system for Administration/ Facility purchase and MMR. Verifying and ensuring timely payments of vendors. Generating Client Data Sheet, MIS and MMR. Customer Relationship and Business Development

Assets Location: GurgaonMy Location was Genpact (formerly known as GE Capital Services). Responsibilities As a Shift In charge managing a facility team of 80 personnel covering total square footage of 2, 56,000 comprising of 7 floors.Streamlining of Administration/Facilty Purchasing functions, Vendor Identification, Vendor Development and Material Procurement.Defining the process for administration / Facility purchase, Purchase requisition and cost allocation.Initiating Reporting system for Administration/ Facility purchase and MMR.Verifying and ensuring timely payments of vendors.Cafeteria Management that includes finalization of Menus, cleanliness and inventory of the stock.Generating MIS and MMR.

ResponsibilitiesProcurement of the stock kept in Proshop.Attending all the members and their guests.Arrangement of all the tournaments held in the club.Monitoring all the processes of the Proshop (Hub of the Club)Making daily reports of the billing done at Proshop.Housekeeping of the particular area (golf operations, Proshop)

ResponsibilitiesMaking outbound calls Providing after sales services.Coordination with all service centers in Delhi and NCR.Retention of customers.Providing Solutions to the customers.

Working under Vatika Hospiatlity Pvt. Ltd, serving in Vatika Business Centre...... First India Place. Gurgaon.

 As a Shift In charge managing a facility team of 55 personnel covering total square footage of 96,000 comprising of 2 floors. Preparation of all the records pertaining to Compliance Audit.  Defining the process for administration / Facility purchase, Purchase requisition and cost allocation. Streamlining of Adminstration/Facilty Purchasing functions, Vendor Identification, Vendor Development and Material Procurement. Initiating Reporting system for Administration/ Facility purchase and MMR. Verifying and ensuring timely payments of vendors. Cafeteria Management that includes finalization of Menus, cleanliness and inventory of the stock. Delivering helping hand to my immediate Facility Manager in Generating MIS and MMR.

As a Shift In charge managing a facility team of 55 personnel covering total square footage of 96,000 comprising of 2 floors.Preparation of all the records pertaining to Compliance Audit. Defining the process for administration / Facility purchase, Purchase requisition and cost allocation.Streamlining of Adminstration/Facilty Purchasing functions, Vendor Identification, Vendor Development and Material Procurement.Initiating Reporting system for Administration/ Facility purchase and MMR.Verifying and ensuring timely payments of vendors.Cafeteria Management that includes finalization of Menus, cleanliness and inventory of the stock.Delivering helping hand to my immediate Facility Manager in Generating MIS and MMR.

ResponsibilitiesHeading the inbound team for BPL Ltd. Ranked the best employee of that particular process. Under me there were ten executives. Define everyone's roles and responsibility.Coordination with all other service centers.Handling of all the customers queries.Retention.Generating MIS Reports.

Ba-Hons, English

Post Graduation; B.A. Hons, Literature; English