Sandhya Reddy Email & Phone Number

United States

I led the development of a next-generation credit risk management platform that reduced credit approval time by 25% and boosted customer satisfaction by 18%. By collaborating closely with stakeholders across risk management, finance, and compliance, I gathered and documented detailed requirements to ensure alignment with regulatory and business priorities. I designed optimized data models and system architectures, supported cross-functional IT teams to ensure scalability and security, and implemented a structured change management framework. Additionally, I led User Acceptance Testing (UAT), developed detailed process flow diagrams, and utilized SQL and Python for data analysis, enhancing risk assessment and reporting capabilities across the platform.

India

I led the analysis and documentation of key project requirements, collaborating with departments like Nursing Informatics and Strategy Management to streamline workflows and improve patient follow-up, particularly for heart failure and kidney injury metrics. Through data analysis using SQL, SAS, and Python, I optimized physician teleconsultations and patient tracking. I also created interactive dashboards with Power BI and Google Data Studio, improving reporting accuracy by 20%. By conducting GAP and Root Cause Analysis, I identified over 25 process improvements, reducing operational bottlenecks by 18%. I implemented UAT, achieving a 95% success rate, and worked closely with IT teams to ensure HIPAA and GDPR compliance, safeguarding patient data. Using Agile and Scrum methodologies, I drove timely project delivery while maintaining regulatory adherence throughout the development lifecycle.