Process Associate
CurrentWorking on the customer’s query- on the Billing. Handling both India and Middle East country related application & queries.Processing the wrongly paid by customer and rebilling queries.Proven ability to meet deadlines, multitask, and prioritize workload effectively.Assisted in month end closing activities and financial reporting.Supported billing operations by preparing invoices.Supporting SSA (South Africa Domestic) process, on a daily basis taking reports in YES Application.Email queries handling, Report scheduling, Invoicing approval request without any CSL miss.Maintaining 100% accuracy.