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Sandhya Mv is listed as Results-driven and meticulous professional with prominence experience as a Team Lead. at Firstsource, a company with 7338 employees, based in Bangalore Urban, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Sandhya Mv.
Sandhya Mv previously worked as Team Lead at Firstsource and Senior Analyst at Slk Global Solutions.
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Competent professional offering 8+ years of experience with a proven track record in Operations Management, Requirement Analysis, Tax Processing, Queue Management, Client Relationship Management, Vendor Management, and Escalations Management. My leadership skills in managing entire operations and identifying opportunities to improve productivity, efficiency and ensure Bank’s policies, procedures and compliance requirements comply with guidelines. Currently, I am associated with First Source Solutions Ltd as a Team Lead. As a Team Lead, I have leveraged my expertise in handling a team of tax teams, managing several clients & products, collaborating with associates and identifying training requirements for the associates, and creating SOP, content, and process manuals for the processes. Through my experience, I have become adept in recognizing/comprehending complex issues, policies, regulatory requirements, and management information affecting the business environment. Additionally, I am conversant with Ms-Office, DTP, PhotoShop, and tally 7.2 tools.
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Key Deliverables: Spearheading tax team in title services Handling several clients & products and delivering the reports within agreed turnaround time with good quality Attending weekly calls with the client to understand the requirements/updates to deliver the valid outputs Vital role as an SME, collaborating with associates and identifying training.
Key Deliverables: Worked as a Quality Checker for new agents and handled two major states involving PA & NY Provided refresher training on updates received from clients and errors that quality team reports Created SOP, content and process manuals for the processes Worked in BKFS (Black night financial) and ATR (American Tax Reporting) processes .
Other employees you can reach at firstsource.com. View company contacts for 7338 employees →
Murali Krishna
Colleague at Firstsource
Krishna, Andhra Pradesh, India, India
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AC
Abhijith Crasta
Colleague at Firstsource
Bengaluru, Karnataka, India, India
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HW
Hannah Wright
Colleague at Firstsource
Shelbyville, Kentucky, United States, United States
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MN
Mayuresh Nema
Colleague at Firstsource
Bengaluru, Karnataka, India, India
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PS
Putta Sravanthi
Colleague at Firstsource
Hyderabad, Telangana, India, India
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LS
Lakshmanan Sankar
Colleague at Firstsource
Tamil Nadu, India, India
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BB
Barsha Bhuyan
Colleague at Firstsource
Bengaluru, Karnataka, India, India
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CP
Chetana P
Colleague at Firstsource
Bengaluru, Karnataka, India, India
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JS
Jency Shiny
Colleague at Firstsource
Tiruchirappalli, Tamil Nadu, India, India
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VC
Vschandana Chandu
Colleague at Firstsource
Bengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Sandhya Mv works for Firstsource.
Sandhya Mv is listed as Results-driven and meticulous professional with prominence experience as a Team Lead. at Firstsource.
Sandhya Mv is based in Bangalore Urban, Karnataka, India while working with Firstsource.
Sandhya Mv has worked for Firstsource, Slk Global Solutions, Fidelity National Finance, and Fore Support Services India Pvt Ltd.
Sandhya Mv's colleagues at Firstsource include Murali Krishna, Abhijith Crasta, Hannah Wright, Mayuresh Nema, and Putta Sravanthi.
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