Sandhya V. Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Ho Chi Minh City, Vietnam

Bengaluru Area, India

• Building Algorithmic solutions with latest technology & Machine Learning techniques to deliver actionable insights• Building predictive & prescriptive models to enable key decisions across the lifecycle in Retail, Financial Services and Telecom and enhance revenue, optimize operations, improve customer experience, and mitigate risk• Customer Churn Prediction and complaint classification model to predict high churn risk customers and the potential intervention areas • Demand… Show more • Building Algorithmic solutions with latest technology & Machine Learning techniques to deliver actionable insights• Building predictive & prescriptive models to enable key decisions across the lifecycle in Retail, Financial Services and Telecom and enhance revenue, optimize operations, improve customer experience, and mitigate risk• Customer Churn Prediction and complaint classification model to predict high churn risk customers and the potential intervention areas • Demand Forecasting for retail merchandise to streamline assortment planning and inventory management for apparel brands • Sales Maximization by predicting high propensity sale days by deploying linear modelling using historical sales, upcoming festivities, wedding auspicious dates etc., to streamline assortment allocation and event planning for retail stores• Sentiment Analysis for text-based customer feedback by using NLP and ML techniques to identify improvement opportunities throughout customer lifecycle• Data Visualization through multiple end to end interactive data dashboard solutions designed on Power BI, Tableau to track and analyse KPIs and other business health metrics for CXOs Show less

Mumbai, Maharashtra, India

Business Analytics, Corporate Marketing• Identify unique business opportunities by analyzing customer usage information from various sources like CRM, BSCS, MSC and VLR • Predictive analysis using statistical rules / models for potential target segments• To provide inputs on customer segmentation to circle CLM teams for new campaign launch• Insight generation for revenue uplift, cost reduction and customer churn reduction and ad-hoc requirements from different business… Show more Business Analytics, Corporate Marketing• Identify unique business opportunities by analyzing customer usage information from various sources like CRM, BSCS, MSC and VLR • Predictive analysis using statistical rules / models for potential target segments• To provide inputs on customer segmentation to circle CLM teams for new campaign launch• Insight generation for revenue uplift, cost reduction and customer churn reduction and ad-hoc requirements from different business verticals Show less

Pune Area, India

Road map to compliance with ISO 9001:2008 - Requirements and recommendations for a QMS:• Fit-Gap Analysis for the As-Is processes in accordance with ISO 9001:2008 QMS standards• Constructed a roadmap for the To-Be processes to fulfil the requirements of the standard• Documentation and design of templates for Business Process Optimization• Presented the management with process refinement initiatives to achieve compliance• Understanding and analyzing the end to end sales… Show more Road map to compliance with ISO 9001:2008 - Requirements and recommendations for a QMS:• Fit-Gap Analysis for the As-Is processes in accordance with ISO 9001:2008 QMS standards• Constructed a roadmap for the To-Be processes to fulfil the requirements of the standard• Documentation and design of templates for Business Process Optimization• Presented the management with process refinement initiatives to achieve compliance• Understanding and analyzing the end to end sales process of the organization Show less

Master Of Business Administration (Mba), Telecommunications Management

Bachelor Of Engineering (B.E.), Electronics And Telecommunication

Hsc

Ssc