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Sandi Bruha is listed as HIGHLY SKILLED CUSTOMER SUCCESS MANAGEMENT LEADER at Thomas B. Mansfield & T-M Service, based in Castle Rock, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Sandi Bruha.
Sandi Bruha previously worked as Aftermarket Sales at Thomas B. Mansfield & T-M Service and Customer Success, Operations, and Sales at Conditioned Air Corporation.
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Achievements-driven and growth-focused professional with a history of advancing customer success by cultivating trust-based relationships, enhancing customer understanding of company products, and offering customized, automated, and cost-effective solutions. Track record of driving transformative customer implementation and retention initiatives across high-tech, finance, and government sectors. Proficient at leveraging industry knowledge to design and implement solutions to enable operational efficiencies and boost customer satisfaction. Proven success in leading high-impact customer appreciation events and educational programs that boost their commitment and brand visibility.Transitioned TM-Service’s 6-figure aftermarket sales into multi-million-dollar entity and received multiple sales awards.Spearheaded initiatives at Microsoft to bridge gaps between technical solutions and customer expectations to enhance product adoption among National government and education customers.Excel as a trusted advisor, adept at navigating complex customer relationships and delivering tailored solutions that enhance user experiences and operational outcomes.Eager to contribute to a leading SaaS organization working with clients as a trusted advisor in the customer success management role. Desire to build strong relationships with customers, assisting them with adoption and engagement, education on product enhancements, resolving issues in a timely manner, and identifying expansion opportunities.
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Castle Rock, Colorado, United States
Lead development and presentation of precise quotes for mechanical and control equipment repairs while consistently enhancing service delivery for key sectors including healthcare, manufacturing, government contractors, military, oil & gas, and energy companies. Execute detailed market analysis and customer outreach to secure and sustain major contracts.
Castle Rock, Colorado, United States
Oversaw daily operations for 6 technicians along with 400+ annual maintenance contracts by prioritizing emergency calls and routine maintenance to optimize response times and service quality. Managed scheduling and operational coordination for over 100 state-wide locations under master contract in compliance with COVID-19 protocols to maintain high service.
Castle Rock, Colorado
Developed a reputation as a trusted advisor by thoroughly understanding customer needs, providing tailored insurance solutions, and managing risk assessments and policy structuring to maximize customer benefits and cost savings. Led initiatives to educate customers on insurance products/services to realize customer loyalty and excel in service standards..
Castle Rock, CO
Developed and executed targeted marketing strategies to attract prospects interested in financial education to increase course enrollment. Organized and led sales events by managing all aspects from setup to execution including negotiating financing agreements, registering new students, and ensuring smooth transition to educational programs. Enhanced.
Castle Rock, CO
Provided marketing, project management, business management andadministrative management services for small, entrepreneurial businesses to helpthem grow.Designed and implemented overarching marketing plans that include social media,e-mail and traditional direct mail campaigns.Managed customer satisfaction surveys, communications and success metrics.Created.
Strategic business to business marketing campaigns targeted towards Geospatial,Government, Energy, Transportation, Finance, Insurance, and Retail industries.Collaborated with Microsoft as a Gold Partner in multiple campaigns focused onboth regional and national customer segments to drive increased sales and revenuegrowth.Developed and executed lead.
Planned and drove all aspects of marketing for Government and Educationrelationship and loyalty building programs within Microsoft. Building relationshipsbetween Microsoft and Government customers globally.Designed customer ready program marketing materials, collateral and producedthe external facing web content and messaging.Built and implemented a system.
1998-2003: Program Coordinator in Management Development Group, managing management training courses and deliveries worldwide.
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Sandi Bruha works for Thomas B. Mansfield & T-M Service.
Sandi Bruha is listed as HIGHLY SKILLED CUSTOMER SUCCESS MANAGEMENT LEADER at Thomas B. Mansfield & T-M Service.
Sandi Bruha is based in Castle Rock, Colorado, United States while working with Thomas B. Mansfield & T-M Service.
Sandi Bruha has worked for Thomas B. Mansfield & T-M Service, Conditioned Air Corporation, Allstate, Online Trading Academy, and Cornerstone Business Services, Inc..
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