Sandi J. Email and Phone Number

Daily monitoring of Salesforce (CRM) opportunities through various stages of opportunity processing through to booking including multiple additional Databases.Create, Edit and submit Sales Orders in adherence to company guidelines and processes, such as the billing and shipping addresses, pricing, and configuration on the quote which all need to match perfectly with partner purchase order.Foster a cooperative partnership with Sales, Sales Operations, Operations, Finance, Channel Partners and other dependent functions to support them in a timely manner providing updates regarding orders processed.Work closely with Sales Team to solve order issues and educate them on order policies and guidelines.Maintain positive and professional communications, both internally and externally, to resolve order issues.Participate in the establishment of cross-functional procedure enhancements.Apply knowledge and skills to complete a wide range of tasks, using best judgment and knowledge in resolving issues or in making recommendations.Contribute to growing department’s capabilities which may include assisting to build more scalable processes, supporting documentation and/or metric needs, improving quality, UAT Testing of CRM and ERP systems communication and functions etc.