Sandi Ko Email & Phone Number

NJ

Implemented process and programs to decrease WC expenses by 300% within 5 year period. Manage and decreased union grievances by 90% within 5 year period by upholding and creating communication systems to ensure employee satisfactions. Maintain 90% satisfaction scores with employees. Coach and train managers on policies and process. Have an exceptional work.

Tuscon, AZ

HR support to assisting seven communities across the states to ensure compliance with policies, procedures, benefits, payroll. Worked with corporate resources to improve communication and work flow amongst communities.

Scottsdale, AZ

Managed 4 outpatient specialists, monitored and manage the insurance verification flow process. Managed and maintained excellence in customer service feedback survey. Managed the co-pay deductible process with clients.

New York City

Train, hire and coach sales associates with store expectations. Problem solve customer service issues such as sales, returns, shipping and others. Ensured that the stores's visual appearance were up to standard. Ensured the stores made goals and closed the stores. I worked stores in NYC, Houston, Phoenix and Tucson.

New York City, NY

Worked with franchise buyers on account orders. Ensured accuracy with inventory daily. Participated in showroom shows with clients. Accurately processed purchase orders for clients. Assisted with in-store inventory audits.

Licensed Personal Care Administrator, Health/Health Care Administration/Management

Activities and Societies: CPR certfiedLicensed PA Personal Care Administrator License

Bachelor'S, Public Administration