I am a hard-working and dedicated professional with over a decade of exceptional customer service experience. I assert remarkable customer service with a positive and professional attitude. I communicate clearly and effectively with clients, colleagues and other professionals with a goal of building a lasting relationship. I also efficiently coordinate with multiple departments and external partners to align and achieve goals. I maintain a thorough and accurate documentation and record of client interactions and processes. I possess a strong passion to help others, troubleshoot and solve difficult problems, and then teach others what I have learned. I have an existing knowledge of MS Office, Google Drive, CRM systems and pick-up new software quickly. I am eager to join the team to be both a valuable asset and encouraging colleague.