With an elevated level of confidentiality and support, works independently and collaboratively with students, faculty and other offices at the University to perform the following:Administrative Support for Directors of Post-Masters DNP and PhD Programs:• Prepares reports, surveys and communications using Microsoft Office, Qualtrics and Adobe.• Analyzes and creates the Program budgets and tuition projections.• Conducts market research to identify current trends in the programs.• Reviews and processes student applications, assists with onboarding of new students and graduate assistants.• Coordinates required program meetings with lead faculty.• Coordinates the expense reports and travel needs for directors.• Creates and updates bi-yearly newsletters, plans of studies, student handbooks and course schedules.Student Support:• Serves as a resource and support for our students on a variety of personal and academic issues.• Manages student inquiries and registers students for course selections.• Disseminates information to the students about academics, graduation and social activities across the campus.Problem Solving:• Conducts assessments to gain data for future decision making.• Identifies new programming to meet the needs for students and faculty.• Evaluates processes and streamlines better solutions.Project Management:• Develops resource guides and updates and enhances the student support section of the College's website.• Partners with other offices to create programming opportunities.• Reviews and updates College policies and makes recommendations to leadership.• Maintains social media sites with our Marketing Team.• Plans and coordinates the summer sessions for students on campus including housing and a reception.

Administrative Support for Office of Nursing Research (OoNR) and Center for Global and Public Health:• Provided administrative support, including scheduling, meeting arrangements and follow-up, travel arrangements and correspondence to both the Associate Dean of Office of Nursing Research and Director of Center for Global and Public Health.• Created and managed the calendar of programs, coordinated marketing efforts between the offices and our marketing team including updating website content.• Assisted in managing and updating databases, social media accounts such as LinkedIn, Twitter and websites.• Managed the annual symposium, immersion experiences and seminars for both offices.• Identified and implemented process improvements for the programs and supporting processes.

Provide direct support to the Associate Dean and Assistant Dean for Student Services and their support staff as needed.• Provided preparation for committee meetings by recording and disseminating confidential information to faculty, coordinated work study students and managed detailed calendars and scheduled meetings for both Deans.• Coordinated Convocation, LEAD events and other College events such as Second-Degree Track Completion Event. • Created and updated the Nursing Bulletin and Faculty and Student Handbooks.

Managed day-to-day operations including training of new staff, website modifications, and payroll for psychology office with 30+ doctors and technicians, eight satellite offices and a Neurofeedback/Biofeedback Center. • Provided high quality customer service: scheduling clients, verifying benefits, maintaining calendars and managing medical profiles in an electronic system. • Billed 85+ sessions daily through Access Database and an EDI system, assisted with revenue cycling, researched unpaid claims, and maintained Quickbooks. • Credentialed doctors with Medicare and organized workshops for continuing education credits for the clinicians.

Provided high level customer service with clients to process their retail and retirement accounts, added purchases, exchanges, transfers and many other financial and clerical transactions a shareholder may request.

Worked closely with subsidiaries, manager and sales engineers to formulate objectives and recommend marketing plans and expenditures to insure a consistent corporate image while positioning products in the most efficient and effective manner. • Managed the marketing budget for Aerospace. • Coordinated the design and execution of tradeshow exhibits. • Developed methods of presenting the capabilities of Aerospace to the market, including literature, electronic design guides, sales/technical seminars and other relevant media. • Monitored and tracked competitive activity.

• Maintained and updated web pages for the Aerospace and Defense Group. • Coordinated trade shows and exhibitions, including travel arrangements, meeting locations and guest speakers. • Prepared presentations for various sales and staff meetings. • Maintained and organized worldwide ACT! contact database and implemented improvements to make database more user friendly. • Edited and reviewed all marketing bulletins, datasheets and Aerospace Sealing Technology Newsletters (ASTNs) for our catalog while ensuring Aerospace and Defense employees worldwide had current editions of all literature. • Performed competitive comparisons of companies through Internet searches and publications. • Assisted outside sales engineers and office personnel with database concerns, sample preparation, seminar support and research projects. • Provided internal computer program support. • Prepared yearly budget and handled accounts payable for the marketing department. • Coordinated with outside graphic and design companies mass mailings and catalog publishing.