Providing Relationship and Demand Management for Saint Agnes Hospital and Providence Health System

* Managed multiple organizational and corporate projects* Supported Meditech clinical applications, primarily Computerized Physician Order Entry, Physician Documentation and Emergency Department Management* Performed website design, development and maintenance for hospital's intranet site

* Promoted to manager of 10 analysts to support all clinical applications in the organization* Successfully completed Ascension Health Management Formation Program * Managed coordination of key organizational business owners and Information Services team to achieve compliance with all requirements of Stage 1 of Meaningful Use. Monitored on-going compliance and facilitated a successful audit.* Instrumental in adoption of CPOE with the development of 225 order sets for the Emergency Department. Currently coordinating the effort towards increased adoption through development of a comprehensive deployment plan for inpatient order set build and implementation.* Managed all aspects of multiple Meditech upgrades by coordinating project documentation to lead department through testing and implementation * Managed organizational-wide projects involving coordination of tasks for multiple departments* Selected to represent organization on Ascension Health’s Clinical Program Advisory Council* Managed coordination, prioritization and assignment of all requests for new clinical projects and application changes submitted by business owners in the organization* Standardized department procedures and processes* Provided presentations focusing on various topics as requested to Patient Safety Committee, Management Council and Executive Team meetings* Filled gap of responsibilities in the absence of a Director for an extended period of time* Participated in development and management of capital and operational budgets

* Promoted to Team Lead of all physician-related implementations, training and support* Served as sole technical liaison to all physicians in the organization * Managed projects through all phases of implementation for advanced clinical applications including CPOE, Physician Documentation, Physician Desktop, Emergency Department Management, Prescription Management and Provider Order Management for Nursing* Participated in multiple LEAN Transformation teams for business process improvement* Mentored other analysts* Maintained all other responsibilities of Senior Systems Analyst position

* Promoted to Senior Systems Analyst while maintaining all Systems Analyst responsibilities* Handled multiple concurrent project assignments while continuing to increase knowledge of healthcare industry and information system technology* Acted as subject matter expert for multiple applications, and served as a liaison with customers in the organization to resolve system and workflow issues * Creatively sought out business process improvement through better system utilization in both clinical and financial areas

* Developed comprehensive knowledge of application life cycle through management of various application implementations, including McKesson PACS, Dictaphone Transcription, and Picis MedTrack* Supported customers in multiple applications in a timely and professional manner* Performed website design, development and maintenance; supported web-based applications* Managed database design, development, maintenance and reporting from central hospital repository, as well as numerous independent Microsoft Access and SQL databases* Provided training for staff including physicians, nurses, support staff and administration* Quickly learned and assumed responsibility for new clinical and financial applications * Provided support for new and existing HL7 interfaces

* Managed large database for non-profit membership association* Performed data analysis, querying and report writing using Microsoft Access* Provided all application and hardware support, maintenance and training for 30+ users* Acted as liaison between software vendor and internal staff* Managed major software upgrades

* Developed and maintained a complete software application for utilization by pharmaceutical companies and the FDA for new drug application and review* Wrote and modified Visual Basic code, database design and queries* Developed on-line and printed help documentation; coordinated and led training seminars