Sandie Pullen Email & Phone Number

Melbourne, Vic, Au

• Managing a team of nine direct reports across the innovation and communication portfolios • Leading and operationalising the Innovation framework and strategy in alignment with 2025 strategic plan• Growing brand reputation and increasing IPC Health's profile and impact• Overseeing and managing planning, reporting and financial requirements

Leading and supporting the Innovation team and broader workforce to design and deliver services that improve care coordination and health and wellbeing outcomes and continuously improve client experience. Key projects: • designing future, organisation-wide service model and end-to-end client experience; • in partnership with Murdoch Children's Research Institue, co-designed a child and family hub in Wyndham Vale for families experiencing adversity • addressing service gaps for the Transgender, Gender Diverse and Non-Binary community and people experiencing or at risk of homelessness, and• increasing access through the development equitable digital services.Presented the outcomes and learnings from the co-design of the Child and Family Hub at Giant Steps 2022 conference and co-authored research paper 'Co-designing an integrated health and social care hub with and for families experiencing adversity': https://ijic.org/articles/10.5334/ijic.6975

Guiding, coaching and facilitating teams to learn about human-centred methodologies and practices, and supporting teams to effectively use their knowledge and skills to help improve the lives and experiences of their clients and customers. Main client: IPC Health.

Melbourne, Australia

• Leading and applying human centred design practices to help reduce social isolation and loneliness through greater human connection and participation at a local level• Designing, testing and delivering the Neighbourhood Welcome Service across Melbourne's Inner West, which supports and encourages neighbourhoods to be more welcoming and inclusive and creates a network of Community Connectors and Welcome Spaces• Establishing and running a participatory design lab in Footscray to enable practical, place-based solutions that are designed in and with a community and address unmet social needs

Melbourne, Australia

• Developed and managed a social innovation and shared value project pipeline and ran multiple experiments and trials to accelerate organisational adoption of circular economy practices • Established the Revamp Network, which is a cross-sector collaboration focused on circular economy practices and thought leadership

• Facilitated mindfulness classes and workshops and classes to support corporate and government employee wellbeing programs • Trained with a range of international and Australian-based teachers

Melbourne, Australia

• Developed and implemented a strategic communications program to help drive a productive learning culture across the organisation • Focused on how to better use NAB's Academy - the organisation's learning centre - to improve employee adoption of company values and achieve greater business performance

Melbourne, Australia

• Scoped, designed and strategically positioned NAB’s Start Counting program to empower women economically and build brand advocacy and business opportunities for NAB. • Managed the development and delivery of Start Counting pilot testing and supporting market research. • Managed NAB's partnership with Women's Agenda and the successful delivery of the inaugural NAB Women's Agenda Leadership Awards in 2012 that led to an ongoing two-year partnership. These awards positively positioned NAB in the women's space, helping to build customer and employee engagement for the bank plus boosting NAB's reputation with women. • Built strong relationships with diverse stakeholder group including strategic advisers and external consultants, senior management and third party vendors and suppliers

• Developed and implemented corporate responsibility strategies, programs and initiatives. Project managed specific programs and initiatives, and related external relationships• Developed and implemented climate change communication strategies, programs, initiatives and processes to support the Australian region’s carbon neutral 2010 commitment and broader sustainability agenda. • Acted as a coordinating point for environment and sustainability communication issues and opportunities

• Provided comprehensive and authoritative media and communication advice to senior management and Ministerial offices. • Managed the Victorian Government’s $6 million Our Water Our Future behavioural change campaign. • Managed a team of six staff, overseeing personal development, establishment of workload priorities and resourcing, and performance management

Graduate Diploma In Public Relations, Public Relations, Advertising, And Applied Communication

Bachelor Of Arts (Ba)