Sandi Hanson Email & Phone Number

Long Prairie, Minnesota, United States

Manage weekly and long range production forecasts. Procure all raw materials needed for packaging and pasta production.

Minnesota

• Progressive leadership responsibilities and cultivated highly effective relationships with all customers. Trained and mentored employees to create top performing teams, while assessing needs and developing personnel.
• Led multiple continuous improvement projects resulting in cost and time reduction
• Planned plant workload for long term budget forecasting using MRP system
• Controlled and reduced overtime expenses through creative scheduling methods
• Interviewed, hired and trained new customer service team members
• Established a customer care program to ensure customer satisfaction

• Maintained long term production schedule to control and reduce overtime expenses. Provided guidance to team of 2 production planners to attain a 98% schedule fidelity.
• Collaborate with sales to determine project feasibility
• Create reports for monthly and yearly budget forecasting
• Track project details and provide multiple reports for management staff

• Managed the facility's daily production schedule for over 20 pieces of equipment and 600 employees
• Partnered with CSR's and manufacturing supervisors to ensure internal and external customer satisfaction
• Maximized efficiencies of equipment with creative scheduling
• Maintained effective relationships with management and customer service staff
• Actively suggested operational improvements to improve production times and reduce costs.
• Coordinated with sourcing to ensure availability of needed production resources

• Primary contact for customers and sales in relation to producing a wide array of trade publications
• Developed empathetic client relationships and earned reputation for customer service excellence
• Cross-trained and provided back-up for other customer service representatives as needed
• Generated and processed accurate job instructions for production
• Monitored daily job activity and communicated any project deviation to customer
• Validated manufacturing instructions to customers purchase order prior to release to plant