Sandi M.

Sandi M. Email and Phone Number

Customer Support Specialist with a Passion for Putting Customers First @
Sandi M.'s Location
San Diego, California, United States, United States
Sandi M.'s Contact Details
About Sandi M.

I am a customer service professional who has been putting customers first for over 18 years. I have extensive experience providing diverse customer support in a high volume call center environment and, until recently, worked assisting customers, and other call center agents. When I am not on the job, I enjoy working with technology and indulging my love of learning new things by attending online classes as much as possible. If you’d like to learn more about how my services can help your company, please reach out via email (sandi_mackenzie@yahoo.com).

Sandi M.'s Current Company Details
211 San Diego - ACCESS

211 San Diego - Access

Customer Support Specialist with a Passion for Putting Customers First
Sandi M. Work Experience Details
  • 211 San Diego - Access
    Client Experience Agent
    211 San Diego - Access Feb 2021 - Present
    Greater San Diego Area
  • Ftd Companies
    Customer Support Specialist
    Ftd Companies Nov 2010 - Nov 2019
    La Jolla, Ca
    Answered incoming calls promptly to help customers place orders and influencebuying decisions. Responded to questions regarding products and service issuesincluding quality, delivery, billing and accessories, etc. Contacted carriers, whennecessary, to verify deliveries and solve problems. Worked in a supervisory role tosupport agents with issues related to customer retention.Key Accomplishments:> Assisted new and established agents with resolving particularly challenging callsas a member of the support team.> Helped company attain the highest customer service ratings and earned 100%marks in all categories for quality assurance pertaining to communication skills,listening skills, problem resolution, and politeness.
    View

Sandi M. Skills

Writing Social Media Public Speaking Online Marketing Data Entry Press Releases Event Planning Blogging Seo Creative Writing Facebook Microsoft Office Social Networking Editing Wordpress Customer Service Social Media Marketing Management Public Relations Marketing Communications Copywriting Databases

Sandi M. Education Details

Frequently Asked Questions about Sandi M.

What company does Sandi M. work for?

Sandi M. works for 211 San Diego - Access

What is Sandi M.'s role at the current company?

Sandi M.'s current role is Customer Support Specialist with a Passion for Putting Customers First.

What is Sandi M.'s email address?

Sandi M.'s email address is sa****@****hoo.com

What is Sandi M.'s direct phone number?

Sandi M.'s direct phone number is +161920*****

What schools did Sandi M. attend?

Sandi M. attended San Diego State University, San Diego Mesa Community College.

What are some of Sandi M.'s interests?

Sandi M. has interest in Computers, Exercise, Sweepstakes, Nascar, Home Improvement, Reading, Gourmet Cooking, Sports, Golf, Food.

What skills is Sandi M. known for?

Sandi M. has skills like Writing, Social Media, Public Speaking, Online Marketing, Data Entry, Press Releases, Event Planning, Blogging, Seo, Creative Writing, Facebook, Microsoft Office.

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