Sandile Ndaba Email & Phone Number

Randburg, Gauteng, South Africa

Receiving Orders via Telephone and e-mail. Entering Sales Orders on JD Edwards. Doing Credit Notes and Nonconformance Reports. Managing Advanced Materials stock at different warehouses in the country, warehouses located at Durban, Johannesburg, Cape Town, Port Elizabeth and East London. Liaising with the warehouses regarding deliveries. Advising customers on availability of stock, collection and delivery arrangements. Updating customers price changes and reasons thereof. Compiling Pro-forma Invoices. Creating customers and on Salesforce. Processing decants and sampling of products. Working with Finance regarding account Credit Limits and all customer accounts related matters.

Olifantsfontein

Receiving Orders via Telephone and e-mail. Entering Sales Orders on Syspro. Entering Sales Orders on a daily Schedules. Doing Credit Notes on Lotus Notes. Constantly liaising with Dispatch regarding Sales Orders. Constantly liaising with Production regarding availability of stock. Advising customers on availability of stock, collection and delivery arrangements, also price changes where applicable. Compiling Pro-forma Invoices. Creating customers and Suppliers/Service Providers on CRM and maintaining it. Entering Purchase Orders for Stock and Non Stock items on Lotus Notes. Continuously providing support to the External Sales Staff. Processing GRN’s for Stock and Non- stock items on Syspro. Arranging Transport with outside Transporters for collection and delivering of stock. Negotiating Rates for different routes for the whole of South Africa. Looking after Petty Cash. Assisting with Sheq duties in the absence of Sheq officer. Placing and processing Stationery Orders.

Sandton

Picking and checking stock before it is Dispatched. Processing Sales Orders on Syspro and printing Delivery Notes and Invoices. Sending the aforementioned to customers. Doing Purchase orders on Lotus Notes for Non-stock items. Processing Goods Received Notes for Non Stock items on Syspro. Assisting with receiving of stock into the Warehouse. Preparing Quotations for COD customers. Printing and analysing a back-order report. Converting Commercial Invoices for Export orders into a Pick Slip, Dispatching the stock and invoicing the customer. Loading Certificate Of Analysis & Material Safety Data Sheets onto Lotus Notes.

Sandton

Responsibilities: Customer Pricing:• Load/Update pricing for customers• Forward price lists to customers monthly• Update all correspondence on Customer Daybook Stocks/Shipping:• Monitor and update stock levels at all warehouses/ including raw materials• Arrange stock transfers between warehouses• Prompt Business Manager when stock levels are low• Follow up with shipping/supplier and warehouses on purchase orders• Check if Forex has been taken on outstanding purchase orders• Check cost on Syspro once stock has been receipted• Create new product codes on Syspro• Create purchase orders on Lotus Notes• Update stock control sheet – Weekly• Run “ back order list “Imports/Exports:• Track all imports and exports ensuring that notification is given if anything is overdue• Keep customers updated on all stocks• Obtain quotations for exports, generate purchase orders and arrange payments• Manage the flow from purchase order to customer delivery• Shipping Pack to be completed for all orders Debtors/Customers:• Run ‘ Age Analysis ‘ on weekly basis• Check on outstanding debtors• Liaise with accounts and customers to get payment/query resolved• Quotations by form of Pro-Forma Invoices• Receive orders from customers and forward to Customer Service Centre via The Daybook• Receive new product requests from customer• Check supplier availability, prices and sample requests if needed• Forward samples to customers and follow up on testing• Follow up with Customer Service Centre on deliveries• Advise customers if shipments have been delayed• Prompting for orders on certain accounts ( according to forecasts) Reports: • Run weekly report on sales per division• Analyse sales report• Run weekly stock report• Run and analyse monthly Income Statement• Forecasting of stock for customers – Monthly• And all other Ad-hoc tasks Internal Events Events/Functions:• Planning and organising internal events

Looking after Internal Sales staff, offering support to the External Representatives. Following up on orders placed on a daily basis. Making a report on daily sales as well as analyzing it. Reporting to the Divisional Manager on sales. Quoting Key customers and compiling price lists as well as quotes on a monthly basis. Viewing and adjusting to the trends on market prices for various products on a daily basis. Advising customers on price increase and decreases as well as reasons for these. Working with Customer services and Operations to ensure the smooth running of the company events daily. Member of the Aged Stock committee. Member of the Customer Services Action Group.

Selling of commodity chemicals to key and standard customers for Protea Chemicals, within Gauteng and Mpumalanga. Maintaining and servicing our current customer base. Growing Protea Chemicals business, by always looking for new customers, and increasing product sales on existing customers. Visiting customers on a daily basis to assist with chemical and general queries.

Selling a wide variety of chemicals to small and big companies. Taking orders from clients received telephonically, via fax or e-mail and processing them. Following through of orders until delivery takes place. Sourcing new opportunities. Establishing of systems and strategies to expand business. Drawing stats on a daily, weekly and monthly basis and analyzing them. Advising clients on different chemicals and their usage. Arranging the warehouse and taking stock.

Attending to customers’ queries pertaining to their accounts.Creating accounts and activating services and escalating to credit control. Marketing and selling of decoders and insurance to clients. Assisting clients with technical problems and installations of M-net and DSTV decoders. Keeping accounts updated and loading various services. Using internet to inform customers of programs.

Certificate, Supply Chain Management

Certificate, Customer Management

Bsc, Biochemistry/Pyschology

Education record