Sandip Kumar Tripathi Email & Phone Number

17 Years of Experience with skills in Unified Communication, Collaboration, AV Systems, Specialization in handling of Audio, Video Conferencing Infrastructure Devices, Administration. Installation, Configuration Customization, Operations, Maintenance, Software update with latest firmware and program code on various AV/VC Infrastructure Devices of Cisco, Polycom, Crestron, ESXi Servers.Working for Capacity/Licensing, Availability and other reports and Documenation for VC Infrastructure Device and Calls.Working with UC/VC Infra Devices: Call Manager (CUCM), Prime Collaboration Provisioning PCP, VCS Control, Expressways, Expressway-C, Expressway-E, Meeting Server CMS, Meeting Mangement CMM, Real Time Monitoring Tool RTMT, Webex Control Hub, Webex App and Scheduler, Vyopta Monitoring and Analytics, Data Collector. vMR Self Service Portal Frink, WebRTC,Polycom MCUs: MGC 25/50/100, RMX-2000/4000, Gatekeepers: CMA 4000/5000, DMA 7000, Path Navigator, RealPresence Resource Manager RPRM, Recording and Streaming Server: RSS-2000/4000, Scheduler: Web Commander, Web Conferencing: Web Office, Billing/Reporting Zyross Data Collector, Video Firewall/Video Border Proxy: V2IUs, VBP 5300/6400 (E, ST Series)Working with VC Endpoints/Codecs: Cisco Webex Room Series, SX, DX and MX, C, EX Series, Life Size Codecs (Team, Room, Express), Microsoft Surface Hub SFH and Teams Room MTR. Polycom Group Series, HDX, VSX, QDX 6000 Series and View Station, Desktop VC Clients Polycom RPD CMAD, PVX, Cisco Jabber, Cisco Webex Meetngs, Webex App, Webex Prodcuctivity Tools, Webex Scheduler, WebRTC.Complete hands on AV Tools/Applications used for Monitoring, Operation and Troubleshooting of AV Issues e.g. Cisco Real Time Monitoring Tool RTMT, RMX Manager, MGC Manager, Audio DSPs SoundStructure Studio, Conference Composer, Crestron Toolbox for Crestron Processors and Touch Panels, DameWare Tool, Crestron Roomview, Desktop VC Calling Software, Polycom CMAD, RPD, PVX, Cisco Jabber, WebRTC, PPCIP, WEB UI of other VC Infra Devices.Providing technical support to L1 and L2 Team during Day to Day VC Operation, Managing of Ad-hoc, RL (Reservation Less), Ongoing, Future Conference and Virtual Meeting Rooms/vMRs, handing of AV issues e.g. audio, video, presentation (content) sharing, call connectivity issue, VC Call Statistics check for Audio, Video and Presentation Protocol for dial in/dial out of Internal and External VC Calls.Working closely with Cisco TAC Engineers, raising TAC Cases, sharing logs, packet capture and being involved with Cisco TAC during live troubleshooting of issues.

Listed skills include Cisco Technologies, Telecommunications, Pre Sales, Vendor Management, and 1 others.