Sandip M Email and Phone Number

• Worked on SharePoint 2013 for creation of site pages and custom pages using HTML5, CSS3 for Digital Marketing Group. • Team member of the PTC University Group producing Instructor Led (Print) & Web Based (Audio & Visual) deliverables for end-user Customer engagements and Learning Management Systems.• Extensively used Arbortext, XML, HTML, audio visual tools such as Camtasia & Captivate for producing the deliverables.• In addition, was involved in various activities related to Learning Management Systems such as, SABA, COACH and Precision• knowledge of working on English & Localized deliverables.• Experience of functioning independent QA role for few projects related to LMS & Audio/Visual projects for a collective duration of approx. 6 to 8 months.• Supported the documentation forum with job aids, checklist & SET derivation.

• Team member of “e-Business Operations, Digital Marketing and Technology” group working for US, EMEA, APAC & APJ regions • Effectively worked on creating and updating content for Symantec Product Pages, Solution Pages, Newsletters, Trialware, Promotional Graphics and Customer Success Stories • Extensive knowledge of Interwoven TeamSite (Content Management System) that is XML based authoring tool• Also working experience on web development like HTML for Symantec theme pages and product pages.• Working experience of BMC Remedy, E-Track & JIRA using AGILE methodology development process• Knowledge of Symantec product like E-Store, Partner net and Noton.com, helping global production teams and Team-Site end-user support teams• Communicated regularly with various internal peers located across the globe• Provided training to internal new joiners from different regions• Responsible for Process documentation & UAT testing for new releases/patches

• Member of the PTC University Group producing Instructor Led (Print) & Web Based (Audio & Visual) deliverables for end-user Customer engagements• Extensively used Arbortext, XML, HTML, audio visual tools such as Camtasia & Captivate for producing the deliverables • Extensive knowledge of working on English & Localized deliverables• In addition, was involved in various activities related to Learning Management Systems such as, SABA, COACH and Precision• Communicate regularly with internal & external peers for various Learning Engagement projects• Ability to deliver the High-level Quality deliverables• Experience of functioning independent QA role for few projects related to LMS & Audio/Visual projects for a collective duration of approx. 6 to 8 months • Demonstrated commitment & working for extended hours for major projects• Supported the documentation forum with job aids, checklist & SET derivation• Provided Process Training to new joiners & provide troubleshoot support