Sandip Halder Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bangalore

Adobe Systems || Senior Product Consultant || Oct 2014 - Present OCT 2014 – PRESENTSENIOR PRODUCT CONSULTANT, ADOBE INC. • Led the design and implementation of cloud architecture for various clients, ensuring high availability, scalability, and cost-effectiveness.• Worked closely with stakeholders to identify business requirements and design solutions that meet their needs while adhering to industry standards and best practices.• Developed Infrastructure as Code (IaC) using tools such as Terraform and CloudFormation to automate cloud infrastructure provisioning and management.• Implemented cloud security controls and compliance frameworks such as HIPAA, PCI, and GDPR to ensure data protection and privacy.• Implemented disaster recovery and business continuity plans to minimize downtime and ensure data availability.• Designed and implemented hybrid and multi-cloud environments using tools such as AWS, Azure.• Containerized and orchestrated applications using Docker and Kubernetes to increase scalability and portability.• Used Agile and DevOps methodologies to ensure fast and efficient delivery of cloud solutions.• Mentored and trained junior team members on cloud technologies and best practices

Hewlett Packard || Technical Support Representative || April 2013- Oct 2014• Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement for Laptops• Begin to proactively assist customers to avoid or reduce problem occurrence.• Assisted customers with more difficult technical issues requiring a greater level of personalized care and in greater length• Assisted clients with general support for hardware, peripherals and Upsold products and services to increase company revenue• Removed malware, ransomware and other security threats by patched software • Worked with software development team on verification of reported errors and bugs