F1Soft international is a leading fintech company based in Nepal which specializes on digital banking, payment payment, QR payment, corporate banking, loyalty, decision analytics. I am currently working on its flagship product Express-banking. My roles are mainly : Collaborating with customers and leadership team to understand and anticipate their needs and translate them into product requirements for the development teamRunning continuous discovery and delivery process to mitigate risk, reduce uncertainty and deliver products customer loveValidating the idea with stakeholders and customers and get buy in from stakeholders Defining the product vision for the development team via user stories and user personas and socializing that vision within the organization.Own the product vision via building/maintaining product roadmapManaging the product backlog (both developments and bug fixes) and development team and updating the stakeholders about progress and delivery updates

New IT Venture Specializes in IPTV/OTT solutions for Telcos and ISP and Hotels Since its early inception in 2004, New IT Venture has accumulated profound expertise in a variety of video-related domains, including OTT(both live streaming and on-demand), IPTV, mobile video, middleware, Data Analytics, VR, STB’s and smart TV platforms. My responsibilities include. Evangelizing the NEW IT VENTURE In house products by conducting user research, competitive analysis, and setting the vision for the product.User persona based research to understand pain point of the users and refine product vision Preparing for go to market strategy, user adoption and business impact for each release on the digital product roadmapWorking closely with cross-functional teams including Operations, Sales, Marketing, Business management, Customer support and Engineering to effectively manage the trade-offs and prioritize the requirementsPreparing storyboards, creating wireframes, grooming product backlogs, writing user storiesAnalyze performance of various areas. Anything from campaign results to a Product KPIs to new product developmentsDefine and monitor quality and service levels and ensure the project's successCollaborating with your agile development team, UX team and web analytics team to crate a TV streaming application which is changing the way Nepalese watch TV

In Experico I worked on NZ AA Automobiles cloud based workforcemanagement application which enables AA Automobiles to mobilize theirworkforce. AA job dispatch team can efficiently allocate jobs directly tocontractors instead of voicing out detail over the phone. Meanwhile,contractor can receive Job detail accurately on their phone and provide realtime update to Job dispatcher. My job as a Business Analyst involved.Documenting the end to end NZ AA Automobiles core to core businessprocessWorking with stakeholders in gathering business requirementsAssisting the Engineering team to develop an Application for NZ AAAutomobiles that involved complex business and financial logicsWrite Acceptance criteria for the Application and undertake userAcceptance testing

Zyobs Labs is technology consulting and Implementation Company which helps escort tech startup translate their vision into meaningful digital solution harnessing trend setting technologies mainly Node.js and AngularJS. Requirement elicitation and communication Preparing Use cases, UML Modeling Liaison with developers and different stakeholders.Exploratory, Functional and User Experience Testing.

BRAINDIGIT is a leading Tech company in Nepal which creates wide range ofdeveloper products from CMS, HRM Application, real estate and classifiedapplication. ·My responsibilities at BRAINDIGIT included.Working as an interface between customer and all relevant division.Resolving clients Issues and Complaints and escalating claimsCommunicating with client to understanding their Issues.Focusing on retaining existing clients along with generating newopportunitiesCoordinating with Marketing team to organize promotional campaignand monitor effectivenessInvolved in BRAINDIGIT ongoing process improvement while It wastransitioning into ISO 9001:2008 complianceAssisting the stakeholder in preparing the Product Road Map , Maintain relationship with Developers and Non-Technical stakeholders