Experienced Technical Account Manager(TAM) with experience of helping customers accelerate their cloud journey on AWS. Highly skilled in cloud architecture, solutions design, migrations, DevOps best practices, and technical training/enablement. Passionate about empowering customers to derive maximum value from AWS services and elevating their voice to shape product roadmaps.- Specialization in AWS Security Services and AWS Gen AI Services, providing deep technical expertise in these domains.- Responsible for educating, empowering, and evolving enterprise customers in their AWS adoption through technical guidance, enablement workshops, and strategic relationship management.- Develop technical solutions architectures and migration plans to optimize customer environments on AWS.- Conduct technical demonstrations, proofs-of-concept, and deep dives on AWS services and architectural best practices.- Advocate for customers by gathering feedback to drive feature improvements and representing customer needs internally.- Track customer initiatives and metrics to evaluate cloud transformation impact and refine support plans.