Sandor Gallo

Sandor Gallo Email and Phone Number

Manager of IT Client Services at Metro-INET @ Metro-INET
Sandor Gallo's Location
St Paul, Minnesota, United States, United States
Sandor Gallo's Contact Details

Sandor Gallo personal email

n/a
About Sandor Gallo

Professional IT Manager with 20 years of experience bridging the gap between organizational needs and IT solutions. A creative problem-solver, I'm always looking forward to the opportunity to jump in and get my hands dirty. Having a background in process improvement, I enjoy learning how complex systems work, studying workflow and people's habits, and will always ask "why" as well as "how".Throughout my career, working in as diverse organizations as a 100 year-old Fortune 500 corporation with a nationwide footprint to a small Biotech startup packed full of entrepreneurial spirit, nonprofit, and now at a newly-independent government agency, I have seen many of the great things that people can do when they have the right tools to work with. I like giving people those tools. Through thoughtful planning, deliberate implementation, training and support, I work to empower people and help organizations to achieve their goals.

Sandor Gallo's Current Company Details
Metro-INET

Metro-Inet

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Manager of IT Client Services at Metro-INET
Sandor Gallo Work Experience Details
  • Metro-Inet
    It Manager
    Metro-Inet Jun 2022 - Present
  • St. Catherine University
    It Manager
    St. Catherine University Oct 2021 - Jun 2022
    St. Paul, Mn, Us
  • Clearway Minnesota
    Associate Director Of It & Facilities
    Clearway Minnesota Jan 2014 - Sep 2021
    Infrastructure Management: responsible for overseeing technical environment, including networks, information security, disaster recovery, A/V platforms, and future development. Fiscal Management: Prepare IT and Facilities annual budgets and perform annual reprojectionsProject Management: Planned and managed multiple capital improvement projects, aligning project planning to best practices using ITIL methodologies.Strategic Planning: Developed and advanced 3-year lifecycle and 5-year strategic plans for IT systems and services.Supervise staff, including the preparation of annual performance appraisals and regular feedback.Vendor Management: Oversee variety of vendor relationships, including conducting RFPs, negotiating contracts, and providing oversight of vendor services, including regular reviews of vendor performance.Perform evaluation and acquisition of new products and technologies.
  • Nanocopoeia, Inc.
    Office Manager And Assistant To The Ceo
    Nanocopoeia, Inc. Sep 2009 - Jan 2014
    Assisted the CEO of a Bio-Technology startup performing a diverse set of critical functions necessary for business continuity. Responsible for human resources functions, benefits management and payroll preparation; accounts payable, vendor management, and grants reporting (financial); maintaining filing system for company records; negotiating contracts related to office and business services, liaison with IT vendors for project work and IT support, responsible for IT equipment evaluation and procurement. Expertise in MS Office applications, QuickBooks, and serve as site administrator for ADP online services. Worked to develop IT processes were in compliance with FDA regulations (Title 21 CFR Part 11) regarding data security and retention.
  • National Account Services, Inc.
    Business Analyst & Operations Technician
    National Account Services, Inc. Jan 2004 - Aug 2009
    Responsible for processing electronic financial transactions and providing daily financial reporting. Performed due diligence on financial portfolios, research, data mining and performance reporting. Developed performance metrics for individual portfolios to improve efficiency of campaigns, and KPIs to better assess new portfolios for the business.
  • Auncor Network Services, Inc.
    It Support Engineer
    Auncor Network Services, Inc. Aug 2005 - Sep 2006
    Aided and advised small business clients with desktop and network technologies, administered exchange e-mail accounts, physical setup of data and telephone networks, PBX setup/programming and VoIP support.
  • A.G. Edwards & Sons, Inc.
    Problem Manager: It Planning, Reporting & Problem Management Group
    A.G. Edwards & Sons, Inc. 2001 - 2003
    Us
    Part of a newly created team tasked with the aligning the IT division to an ITIL Service Management framework. Advocated for business users, preparing requirements documentation, and delivering UI/UX and API design documentation to software developers; also, pre-implementation testing and post-release follow-up. Produced metrics to track compliance with established Service Level Agreements, and addressed under-performing groups in order to improve the quality of IT services division-wide. Aided IT working groups and stakeholders in developing & implementing improvement plans; designed process documentation and workflow charting, facilitated joint application design sessions, and provided system support to business users.
  • A.G. Edwards & Sons, Inc.
    Supervisor: It Customer Service Dept.
    A.G. Edwards & Sons, Inc. Aug 2000 - 2001
    Us
    Supervised the IT Customer Service Command Center, the group responsible for managing and coordinating three separate IT helpdesks. Responsibilities included improving service levels; projecting call volumes and scheduling a staff of 130; call center, support and vendor performance monitoring; and crisis & situation management.
  • Lands' End
    It Help Desk Analyst & Supervisor
    Lands' End Sep 1995 - Aug 2000
    Dodgeville, Wi, Us

Sandor Gallo Skills

Leadership Software Documentation Customer Service Project Management Process Improvement Cross Functional Team Leadership Vendor Management Business Analysis Team Leadership Data Analysis Human Resources Team Building Training Research Visio Business Process Improvement Budgets Call Centers Access Microsoft Word Budgeting Workplace Solutions Data Mining Requirements Analysis Personnel Management Office Management Benefits Administration Quickbooks Quality Assurance It Infrastructure Management Technical Support Strategic Planning Strategic Initiatives Creative Problem Solving Disaster Recovery Contract Negotiation Information Technology Office 365 Administration

Sandor Gallo Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    History Of Art And Architecture
  • University Of St. Thomas - Opus College Of Business
    University Of St. Thomas - Opus College Of Business
    Project Management
  • University Of St. Thomas - Opus College Of Business
    University Of St. Thomas - Opus College Of Business
    Financial Management

Frequently Asked Questions about Sandor Gallo

What company does Sandor Gallo work for?

Sandor Gallo works for Metro-Inet

What is Sandor Gallo's role at the current company?

Sandor Gallo's current role is Manager of IT Client Services at Metro-INET.

What is Sandor Gallo's email address?

Sandor Gallo's email address is sg****@****ymn.org

What schools did Sandor Gallo attend?

Sandor Gallo attended University Of Wisconsin-Madison, University Of St. Thomas - Opus College Of Business, University Of St. Thomas - Opus College Of Business.

What are some of Sandor Gallo's interests?

Sandor Gallo has interest in Children, Civil Rights And Social Action, Politics, Education, Science And Technology, Human Rights, Arts And Culture, Health.

What skills is Sandor Gallo known for?

Sandor Gallo has skills like Leadership, Software Documentation, Customer Service, Project Management, Process Improvement, Cross Functional Team Leadership, Vendor Management, Business Analysis, Team Leadership, Data Analysis, Human Resources, Team Building.

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