Sandoval Silva Email and Phone Number

Consulting in retail systems, requirements gathering, business rules, conducting meetings for new projects, app, integrations between systems, APIs, database integration, webservice and troubleshooting.Responsible for new projects and implementation, raising costs, deadlines, delegating tasks to stakeholders, tracking deliveries, using tools like Jira, Trello, Accelerato.Responsible for managing own or third-party development projects, for innovation that streamlines and facilitates operationsand for making the experience of customers in stores much more pleasant when paying for technology in an uncomplicated way.Support in supporting system fields, integrations with other systems, information about tables, xmls validation, changes in rulesNFC-e, MFe, SAT, NF-e.Approval of systems and equipment, Self checkout, Readers, printers, etc.Knowledge in Linux and Windows environment, Database, SQLserver, Oracle, PostgreSQL, customer training, systems update, libs, libraries.

Support ERP system ODOO and POS, preparation of manuals, data network support, infrastructure and Linux servers, Windows, micro computing, support for retail stores, office and warehouse, Modules, accounting, purchasing, financial, stock, reporting analytics with data taken from mySQL database, database maintenance, queries, queries, creating reports in excel, creating scripts, bat, bash, for automating system functionality, versioning control and validation of new development deliveries system features, remote and in-person support.

Representation of systems companies, consulting and implementation of management software, hardware and infrastructure consulting, infrastructure implementation and configuration, remote and on-site support.

Implementation of a monitoring system for CFC classes in the state of Rio Grande do Sul, analysis of implementation reports, quality control of products and services, product support, research of new technologies, implementation of project improvement, analysis of demand for service and quality. Technical coordination and research of new technologies.

Requirement survey, project modeling, Implementation of the Sat Carrefour project, validation with the customer, configuration, activation and monitoring of the Sat equipment deployed and the transmission of tax coupons to the tax authorities and user trainingsystems support analyst

On-site technical visits, Customer service by phone and remote access systems Survey of software and hardware requirements, software migration and operating platform, Dos, Windows and Linux, configuration of business rules and parameterization of the system, Deployment, training of users in the use of the system in all modules and functionalities, point of sale and BackOffice, maintenance of system retail, GZ, EMPORIUM, monitoring of store openings and maintenance of hardware, data network and fiscal printers, scales, watches point, making communication cables, repairs to electronic keyboards, repairs to motherboards, exchange of electronic components, verification and reports of electrical networks.

The company acted as a software reseller of MTM Sistemas, capturing customers, implementing and supporting transport, logistics, industry and commerce software, ERP, WMS, TMS. Infrastructure consulting services and computer equipment sales were also offered. My area of expertise was in prospecting customers, closing deals, implementing and supporting

Technical support by phone and remote connection, logmein, ammy, mst, teamviewer, vnc, System fault correction, database maintenance, select, updat, insert, delete Error analysis of user operations error analysis of system failure system Clarification of doubts in relation to the calculation of reports, how to assemble filters for calculation modules, generation of count files, module support Inventory control, Goods entry and exit, Orders, Cash flow, Registrations, Tax, Financial , Inventory, Issuance of invoices, ABC Curve, CRM etc ... and system features.

Survey of software and hardware requirements, custom hardware and software data network projects, implementation of company automation ERP software, configuration of business rules according to customer needs and processes, user training, Windows installation, Office and antivirus, installation of POS in wholesale and retail stores monitoring and support of store openings.

Maintenance of micro computers and fiscal printers Epson, Bematch, Daruma, Sweda and Mecaf, technical repairs on fiscal printer boards, installation and maintenance of dial-up TEF, installation of micro terminals, price search, consultation terminals, installation and maintenance of micro, data network and registrars

Installation and maintenance of ERP software developed by the companyTechnical support by telephone, face-to-face and consulting on I.T.User training in the modules, POS cash front, Cash flow control, Registrations, Incoming and outgoing stock, Inventory movement, Composition of Inventory Products, Issuance of management reports, ABC Curve and monitoring of store openings, maintenance of micro computers and non-fiscal dot matrix printers.