Collaborate with software developers and project management team to make sure applications and functions work as designed.Test software to ensure proper operation, validity of results, accuracy, reliability, and conformance to industry standards.Implement procedures to ensure that all software applications meet minimum standards and end-user requirements.Reevaluate quality assurance procedures and suggest improvements to processesBuild functional automation and perform manual… Show more Collaborate with software developers and project management team to make sure applications and functions work as designed.Test software to ensure proper operation, validity of results, accuracy, reliability, and conformance to industry standards.Implement procedures to ensure that all software applications meet minimum standards and end-user requirements.Reevaluate quality assurance procedures and suggest improvements to processesBuild functional automation and perform manual testing as needed. Show less

Provided quality assurance/testing for federal and state electronic filing tax software. Supported the agile development team with story selection, sizing, and task definition. Developed and maintained automation framework using Silk Test to perform regression testing of XML client data and ensure the data adhered to the schema description. Formulated and recommended enhancements to improve accuracy, efficiency, and user experience. Led and coached the team to develop tests and transmit test… Show more Provided quality assurance/testing for federal and state electronic filing tax software. Supported the agile development team with story selection, sizing, and task definition. Developed and maintained automation framework using Silk Test to perform regression testing of XML client data and ensure the data adhered to the schema description. Formulated and recommended enhancements to improve accuracy, efficiency, and user experience. Led and coached the team to develop tests and transmit test data for federal and state electronic file products. Show less

Developed federal and state electronic filing tax software for TurboTax and ProSeries. Analyzed, government tax forms requirements to improve user electronic filing experience and maintained an error and solutions database for each product. Enhanced and updated electronic filing data maps for existing tax products. Ensured product compliance with all government agencies regulations/guidelines for electronic filing. Constructed tests and collaborated with government agencies to pass required… Show more Developed federal and state electronic filing tax software for TurboTax and ProSeries. Analyzed, government tax forms requirements to improve user electronic filing experience and maintained an error and solutions database for each product. Enhanced and updated electronic filing data maps for existing tax products. Ensured product compliance with all government agencies regulations/guidelines for electronic filing. Constructed tests and collaborated with government agencies to pass required tests and release products on time. Show less

Designed, built, and tested electronic data interchange (EDI) translation programs utilizing a third-party software application. Analyzed customer data to define mapping requirements. Provided technical support to end users for translation processes and production environment/hardware issues. Collaborated on the EDI system setup from the first phase to final testing and deployment. Leveraged Visual Basic and SQL Server to map data to proprietary formats.