Sandra Akinwale Email and Phone Number

• Worked on a large-scale time critical remediation project with an Irish bank.• Supported the Discovery Team on client site in assessing the necessity and importance of the documentation required for other teams and later stages of the project.• Carried out 100 + detailed case assessments of individual investors to build a case for the evaluation of their investment suitability.• Presented weekly status updates to key stakeholders using data visualization tools.• This placement gave me the platform to develop my presentation skills, technical skills and to gain client exposure while also developing my business acumen by managing key stakeholders and focusing on their main points/priorities.

• Served as an assistant to all administrative personnel and acted as a first point of contact for visitors and customers.• Decreased operational costs by properly managing inventory, obtaining quotes, and purchasing appropriately priced products.• Trained 20+ staff on visual merchandising, sales, and customer engagement processes through 1-2-1 sessions.• Processed transactions in a timely manner and solved any discrepancies at the tills which led to a quicker turnover of customer transactions by 5%.• Provided a great after sales service to customers which reduced escalations by 5% and led to repeat sales.• Supported the stockroom team with stock control and checking for accuracy by regularly reviewing invoices and receipts.