Responsible for managerial, operational, and administrative duties relating to the program. Responsible for case management services and meeting all contractual and performance requirements.Provide regular supervision to the contractual clinician.Ensure individualized planning, effective service coordination, and management of care for all youth in the program according to the Family Keys Plus model.Assures that services are provided in accordance with the funding guidelines… Show more Responsible for managerial, operational, and administrative duties relating to the program. Responsible for case management services and meeting all contractual and performance requirements.Provide regular supervision to the contractual clinician.Ensure individualized planning, effective service coordination, and management of care for all youth in the program according to the Family Keys Plus model.Assures that services are provided in accordance with the funding guidelines, and Family Keys Plus program model and are based on the specific needs of the youth and their families. Ensure youth and families have active participation in all program components.Provide leadership in establishing a cohesive multi-systemic alliance among community stakeholders and community-based providers to assure that interagency processes are working effectively and efficiently.Engage in regular outreach with agency partners t include the schools, community-based service providers, natural supports, and juvenile probation department. Required to work a flexible schedule to facilitate program services. Ensure all contractual requirements and grant-specific financial requirements are met. Manage the budget.Provide services in client homes, schools, and other community-based locations.Ensure all reports required are submitted to the Regional Executive Director, Funding Source, and national headquarters promptly. Ensure all billings and documents that are submitted to the probation department are complete, accurate, and on time. Initiate and maintain community involvement with local juvenile justice boards, stakeholders, and juvenile justice entities. Develop and maintain productive relations with various community agencies. Monitor and maintain compliance with organization, licensing, and funding sources for all program departments Show less

Perform highly advanced (senior-level) investigative work using applicable protocols, state and federal regulations, and appropriate policies and procedures for the Long-Term Care Regulatory program areas, and other areas as assigned, including CMS State Operations Manual (SOM), State Licensure Requirements and the Long-Term Care Regulatory Investigation Handbooks. Works independently or as a member of a highly specialized interdisciplinary team conducting complaint and incident… Show more Perform highly advanced (senior-level) investigative work using applicable protocols, state and federal regulations, and appropriate policies and procedures for the Long-Term Care Regulatory program areas, and other areas as assigned, including CMS State Operations Manual (SOM), State Licensure Requirements and the Long-Term Care Regulatory Investigation Handbooks. Works independently or as a member of a highly specialized interdisciplinary team conducting complaint and incident investigations to determine compliance with state and federal laws, regulations, and rules. Conducts professional interviews of witnesses and complainants and evaluates, interprets, and summarizes the information while always maintaining confidentiality and in all situations.Works at a senior level in planning, organizing, and conducting regulatory investigations and completes investigation reports and statements of deficiencies/violations which support the actions and remedies recommended by the Enforcement Team. Provides effective professional testimony at formal hearings for the Long-Term Care program areas and other areas as assignedRecommends appropriate regulatory action based on investigation findings. Ensures reports and documentation are submitted within mandated timeframes, with accurate scope and severity. Performs investigations of complaints from individuals, providers, staff, or high-level external stakeholders, such as the Legislature and Governor's office as well as other entities. Works high volume of complicated cases in a compressed timeframe and performs case re-investigations. Interfaces with complainants and provides information on case findings.Develops and implements training for field investigators to facilitate effective work processes for the Unit. Show less

Performs complex journey-level consultative contract services and technical assistance to administrative support departments and programs of the facility to accomplish the HSCS Facilities’ missions, including providing critical services to individuals and agency operations. Consults with State Office Business Management Contract Team. Collaborates with the legal division as required and with procurement staff during the procurement/contracting process. Provides oversight to facility… Show more Performs complex journey-level consultative contract services and technical assistance to administrative support departments and programs of the facility to accomplish the HSCS Facilities’ missions, including providing critical services to individuals and agency operations. Consults with State Office Business Management Contract Team. Collaborates with the legal division as required and with procurement staff during the procurement/contracting process. Provides oversight to facility contract managers and subject matter experts (SMEs). Work includes gathering, analyzing & disseminating information for contract management requirements. Directly involved with CAPPS Financials and System of Contract Operation and Reporting (SCOR). Serves as Contract Administrator to provide guidance, assistance, and support to all facility Contract Managers/SMEs, program staff involved in the contract process, governmental agencies, community organizations, and/or to the public. Work involves planning, developing, and implementing agency contract management requirements based on state law, procurement processes/procedures, and internal division policies and procedures.Provides quality control and oversight for contract activities, payment activities, and contract close-out. Train others involved in the Contract Lifecycle process. Complies with statutes, rules, and policies related to HHS programs and contracts. Works independently for the use of initiative and independent judgment. Show less

• Professionally conducts on-site investigations of businesses to ensure compliance by examining and analyzing the business’ activities as it relates to the child labor law and rules; which involves conducting interviews of witnesses and complainants, collecting and maintaining evidence throughout the course of the investigation, and submitting findings to management. • Prepares investigative reports in a complete concise and effective manner, summarizing the investigation in a… Show more • Professionally conducts on-site investigations of businesses to ensure compliance by examining and analyzing the business’ activities as it relates to the child labor law and rules; which involves conducting interviews of witnesses and complainants, collecting and maintaining evidence throughout the course of the investigation, and submitting findings to management. • Prepares investigative reports in a complete concise and effective manner, summarizing the investigation in a standardized, chronological and comprehensive report format to ensure the quality of the investigation. • Data enters investigative cases into the child labor database to track cases and monitor quantitative goals. • Submits completed investigation cases and reports in a timely manner. • Makes child labor presentations to employers’ educator and the public. • Presents testimony and evidence during administrative child labor appeal hearings and/or court proceedings. • Reviews investigative processes to provide recommendations for improvement. • May train other investigators. • Performs related work as assigned. Show less

Happy Years Adult Day Care, Mission, TexasDirector/Assistant Administrator/Activity Director Dec 15, 2009•Manage daily health service facility. •Hire, train and supervise staff.•Provide information, guidance and development opportunities for staff.•Prepare appraisals that reflect employee abilities and share them in a timely manner.•Handle performance problems in accordance with policy and expectations. •Submit, review, maintain and audit financial claims and… Show more Happy Years Adult Day Care, Mission, TexasDirector/Assistant Administrator/Activity Director Dec 15, 2009•Manage daily health service facility. •Hire, train and supervise staff.•Provide information, guidance and development opportunities for staff.•Prepare appraisals that reflect employee abilities and share them in a timely manner.•Handle performance problems in accordance with policy and expectations. •Submit, review, maintain and audit financial claims and records to ensure payment. •Investigate incidents that have occurred within the facility and report findings to the administrator as well as proper licensing programs.•Implement and oversee company policy to ensure program standards and compliance. •Review client records and inform them of their rights.•Knowledge of community resources available to clients. •Make referrals to outside community agencies for assistance.•Plan and direct the daily program of activities, including physical fitness exercises or other recreational activities.•Record the client's social history and maintain/audit the client’s file.•Assist the client's related support needs.•Assure that the identified related support services are included in the client's individual plan of care.•Sign and date monthly progress notes about social and related support services activities provided.•Maintain communication with family members and community organizations. Show less

• Responsible for managerial, operational and administrative duties relating to the program. • Represents Southwest Key Programs in the most positive manner with prospective, former and current youth/families, funding sources, suppliers and the community served. • Required to work flexible schedule to facilitate program services. • Ensure all contractual requirements and grant specific financial requirements are met. • Adhere to and implementation of the terms of the contract… Show more • Responsible for managerial, operational and administrative duties relating to the program. • Represents Southwest Key Programs in the most positive manner with prospective, former and current youth/families, funding sources, suppliers and the community served. • Required to work flexible schedule to facilitate program services. • Ensure all contractual requirements and grant specific financial requirements are met. • Adhere to and implementation of the terms of the contract in accordance with the funding source and Southwest Key’s Programs policy and procedures. • Monitor and evaluate all data in Southwest Key Programs database and pursue corrective action plan if outcomes and date are not meeting program model expectations. • Ensure all reports required are submitted to the Regional Executive Director, Funding Source and national headquarters in a timely manner. • Ensure all billings and documents that are submitted to national headquarters are complete, accurate and on time. • Provide leadership, supervision and modeling to all employees, volunteers and/or contractors. • Comply with all employment and labor laws. • Ensure the safe condition of the building, vehicles and all equipment. • Address all problematic work performance in accordance with company policy. • Recruitment and hiring of all staff at the program. • Initiate and maintain community involvement with local juvenile justice boards, stakeholders and juvenile justice entities. • Develop and maintain productive relations with various community agencies. • Monitor and maintain compliance with organization, licensing, and funding source for all program departments. Show less

Health and Human Services Commission, Edinburg, TexasInvestigator VI Apr 08, 2008 - Dec 01, 2009•Perform complex investigative work which involves researching, reviewing and investigating complaints and Medicaid claims to determine if fraud has occurred; testifying in court; analyzing detection systems;•Participating in meetings on policy and procedures; and/or interpret program policies; standards and procedures to various state agencies, Texas Medicaid Healthcare Partnership… Show more Health and Human Services Commission, Edinburg, TexasInvestigator VI Apr 08, 2008 - Dec 01, 2009•Perform complex investigative work which involves researching, reviewing and investigating complaints and Medicaid claims to determine if fraud has occurred; testifying in court; analyzing detection systems;•Participating in meetings on policy and procedures; and/or interpret program policies; standards and procedures to various state agencies, Texas Medicaid Healthcare Partnership and various licensure boards. Interview clients, family members, medical professionals, employees and others in order to verify if services were received. •Work under minimal supervision of the manager of investigations with considerable latitude for the use of initiative and independent judgment. •Travel responsibility and availability. Show less

Family and Protective Services, McAllen, TexasInvestigator II Mar 06, 2007 - Apr 07, 2008•Investigate allegations of child abuse, neglect and exploitation. Intake and review reports of abuse.•Interview children to determine if abuse has occurred.•Analyze and document fact situations, take photographs of children as well as the home environment and complete a case summary all of which determine what action will be taken toremove or reduce an immediate threat to the safety… Show more Family and Protective Services, McAllen, TexasInvestigator II Mar 06, 2007 - Apr 07, 2008•Investigate allegations of child abuse, neglect and exploitation. Intake and review reports of abuse.•Interview children to determine if abuse has occurred.•Analyze and document fact situations, take photographs of children as well as the home environment and complete a case summary all of which determine what action will be taken toremove or reduce an immediate threat to the safety of a child.•Provide court testimony, locate and interview clients and witnesses.•Provide services to children and families who are victims of abuse.•Ongoing case management with referrals to outside agencies for assistance. •Conduct community presentations, develop and maintain effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals and otheragencies.•Travel and on call responsibility and availability. Show less

Texas Department of Public Safety, McAllen, TexasTrooper Jan 15, 1995 - Dec 15, 1996•Enforce all Texas laws and responsible for police traffic supervision, general police work on highways, public safety education. •Police traffic direction and accident investigation.•Police traffic law enforcement and patrol. Criminal law enforcement. •Assist in emergencies and disaster situations.•Conduct concealed handgun license investigations.•Security activities and Public… Show more Texas Department of Public Safety, McAllen, TexasTrooper Jan 15, 1995 - Dec 15, 1996•Enforce all Texas laws and responsible for police traffic supervision, general police work on highways, public safety education. •Police traffic direction and accident investigation.•Police traffic law enforcement and patrol. Criminal law enforcement. •Assist in emergencies and disaster situations.•Conduct concealed handgun license investigations.•Security activities and Public Safety Education. •THP troopers conduct fraudulent document investigations and provide forensic mapping of crime/accident scenes.•To secure and maintain order in traffic on highways of assigned responsibility within existing regulations to make the use of those highways safe and expeditious and educate thecitizens of Texas in matters of public safety, crime prevention and detection and law observance. Travel and on call responsibility and availability. Show less

US Marshal Service, Corpus Christi, TexasUS Marshal Jan 15, 1992 - Sep 30, 1992•Ensure the safe conduct of judicial proceedings while protecting jurors and federal judges. •Conduct investigations involving escaped federal prisoners, probation, parole, bond default violators and fugitives based on warrants generated during investigations.•Serve criminal and civil process.•Assist in criminal and fugitive investigation and apprehension.•Receive, process and transport… Show more US Marshal Service, Corpus Christi, TexasUS Marshal Jan 15, 1992 - Sep 30, 1992•Ensure the safe conduct of judicial proceedings while protecting jurors and federal judges. •Conduct investigations involving escaped federal prisoners, probation, parole, bond default violators and fugitives based on warrants generated during investigations.•Serve criminal and civil process.•Assist in criminal and fugitive investigation and apprehension.•Receive, process and transport federal prisoners. •Provide security and safety for government witnesses and family members to ensure testimony against major criminals. •Travel and on call responsibility and availability. Show less