Sandra Bergmann Email and Phone Number
With over 10 years of work experience in the field of optical profilers, I am a passionate and driven product line manager at Bruker, a global leader in scientific instrumentation and solutions. My core competencies include customer care, project management, product development, and interdisciplinary collaboration. My mission is to deliver innovative and high-quality optical profilers that meet the needs and expectations of our customers across various industries and applications. I am motivated by the opportunity to work with a diverse and talented team of experts, and to contribute to the growth and success of Bruker and its customers.In my current role as product line manager, I am responsible for the benchtop and standalone optical profilers product line, which includes defining the product strategy, roadmap, and specifications, as well as overseeing the product lifecycle, marketing, and sales support. I also manage interdisciplinary customized projects, where I act as the interface between customers, customized developers, R&D, and sales teams. Previously, I was the head of customer care at Bruker Alicona, where I developed and led a global team of applications, support, and service specialists, and ensured the highest level of customer satisfaction and loyalty. Throughout my career, I have demonstrated strong skills in communication, problem-solving, leadership, and innovation.
Bruker Nano Surfaces & Metrology
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Product Line ManagerBruker Nano Surfaces & Metrology Jan 2023 - PresentGraz (Stadt), Steiermark, Österreich; San Jose, Ca, UsaBenchtop and Standalone Optical Profilers -
ProjektmanagerBruker Alicona Oct 2020 - Jan 2023Raaba, Steiermark, Österreich- Interdisciplinary customized projects- Interface between customers, customized developers, R&D (hard- and software) and sales -
Head Of Customer CareBruker Alicona Jan 2014 - Oct 2020Raaba, Steiermark, Österreich- Development of joined team of applications, support and service as point of contact for all technical related customer and sales requests- Operational management of worldwide customer care team, disciplinary and technical responsibility - Develop, execute and monitor al l global applications and service strategies and activities including system installations, customer , sales and distributor trainings, sales support, customer support and troubleshooting, service visits, application… Show more - Development of joined team of applications, support and service as point of contact for all technical related customer and sales requests- Operational management of worldwide customer care team, disciplinary and technical responsibility - Develop, execute and monitor al l global applications and service strategies and activities including system installations, customer , sales and distributor trainings, sales support, customer support and troubleshooting, service visits, application work and suppor t on shows & exhibitions Show less -
Head Of Support ServicesBruker Alicona Jan 2009 - Jan 2014Raaba, Steiermark, Österreich- Development of support and service team- Operational management of worldwide support and service team- Develop, execute and monitor all global applications and service strategies and activities including customer support, troubleshooting and service visits -
Software DevelopmentBruker Alicona Oct 2007 - Jan 2009Raaba, Steiermark, ÖsterreichSoftware development for customized project in industrial area – both 2D and 3D
Sandra Bergmann Education Details
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Health Care Computer Science -
Medical Information Technology
Frequently Asked Questions about Sandra Bergmann
What company does Sandra Bergmann work for?
Sandra Bergmann works for Bruker Nano Surfaces & Metrology
What is Sandra Bergmann's role at the current company?
Sandra Bergmann's current role is Product Line Manager @ Bruker Nano Surfaces & Metrology | 3D Optical Profilers.
What schools did Sandra Bergmann attend?
Sandra Bergmann attended Fachhochschule Kärnten, Fachhochschule Kärnten.
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Sandra Bergmann
Austria
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