Sandra Carr Email & Phone Number

Sherman, Texas, United States

Plano & Presbyterian Hospital Of Plano

Plano, Texas

Management of two facilities to ensure that each clinic were running smoothly, and that patient flow is at the optimum at all times. Assures that the clinic meets regulatory and internal standards including ADHS, COLA, standing orders, dispensing and corporate compliance programs. Participates in regulatory/insurance audits and inspections. Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with facility standards. As applicable, maintain skills… Show more Management of two facilities to ensure that each clinic were running smoothly, and that patient flow is at the optimum at all times. Assures that the clinic meets regulatory and internal standards including ADHS, COLA, standing orders, dispensing and corporate compliance programs. Participates in regulatory/insurance audits and inspections. Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with facility standards. As applicable, maintain skills in back office and front office departments so as to provide back up for these positions. Responsible for all marketing events and partnership with referral bases to continue growth for each clinic. Ensures appropriate clinic expense and revenue management including input in annual budget process and monthly review of profit and loss statements. Financial reporting and profit and loss management. Show less

Allen, Texas

Revenue Cycle Management for both Hospital and Medical. Managed 6 different accounts to include Pediatric Surgeon, Neurological Trauma Surgeon, Hospitalist, and Medical Practice with several physicians in the group. Ensures daily accomplishments work towards company goals for claims submission, claims follow up, statement management, month-end close processes, and other departmental goals as outlined. Conducts billing utilizing most efficient resources to secure timely payment of open claims;… Show more Revenue Cycle Management for both Hospital and Medical. Managed 6 different accounts to include Pediatric Surgeon, Neurological Trauma Surgeon, Hospitalist, and Medical Practice with several physicians in the group. Ensures daily accomplishments work towards company goals for claims submission, claims follow up, statement management, month-end close processes, and other departmental goals as outlined. Conducts billing utilizing most efficient resources to secure timely payment of open claims; electronic automated solutions for claims and payment processing is given priority. Identifies patterns of non-compliance by client office staff in completing patient registration, supporting billing documentation and delivery of charge ticket/superbill. Show less

Argyle, Texas

Practice Manager responsible for implementing all policies and procedures for new community outpatient psychiatric clinic. This clinic includes a psychiatrist, psychologist, addictionologist, therapist for both individual and family. My responsibilities included overseeing all revenue cycle for the outpatient physician clinic. In addition to primary responsibilities it also included scheduling, working closely with physicians, insurance billing, statement processing, collections, verification… Show more Practice Manager responsible for implementing all policies and procedures for new community outpatient psychiatric clinic. This clinic includes a psychiatrist, psychologist, addictionologist, therapist for both individual and family. My responsibilities included overseeing all revenue cycle for the outpatient physician clinic. In addition to primary responsibilities it also included scheduling, working closely with physicians, insurance billing, statement processing, collections, verification of benefits, pre-authorizations, denials, and appeals. Show less

Sherman, Texas

Office Manager and responsible for overall hiring/leadership of staff in the development and implementation of short and long range plans, policies.and other activities.. Managed all the financial numbers to include the office annual budget. Worked with three key leaders to achieve office goals; business manager, human resource manager, and the clinical director.

Managed a global delivery model billing department for a large neurology physician practice. Manage daily activities of three Physician Offices and the MRI facility to ensure efficient office operations. Organized and implemented offshore billing environment effectively and efficiently. Coordinate staffing, coverage, and practice procedures to ensure needs of practice are met in a timely and effective manner. Develop, review, revise, submit and implement policies, procedures, goals, and… Show more Managed a global delivery model billing department for a large neurology physician practice. Manage daily activities of three Physician Offices and the MRI facility to ensure efficient office operations. Organized and implemented offshore billing environment effectively and efficiently. Coordinate staffing, coverage, and practice procedures to ensure needs of practice are met in a timely and effective manner. Develop, review, revise, submit and implement policies, procedures, goals, and objectives for clinic. Interview, select, train, supervise, evaluate, and counsel assigned employees. Work with Physicians to ensure practice is managed according to standards, procedures, and practices. Supervise maintenance of medical records and files. Implement policies and procedures to ensure timely and accurate preparation of records, reports, letters, and other pertinent written communications and ensure even distribution of workflow. Supervise entry of charges, procedure codes, payments, and patient demographic information. Coordinate accounts receivable management to ensure maximum reimbursement. Contact people outside Physician Office to obtain or relay information regarding office matters such as arranging meeting, resolving payroll, purchasing, and data processing problems. Approve and contribute to in-service education programs for patients and assigned personnel. Communicate new/revised protocols, guidelines, and standards to assigned personnel as changes occur. Provide information to Physician, community groups, and referral agencies about programs provided by clinics. Promote services provided by clinics where appropriate and according to marketing plan. May participate in other initiatives to obtain referrals for assigned areas. Remain knowledgeable of trends in government and non-government regulations related to Managed Care and third-party reimbursement to ensure Practice Programs are in compliance. Show less

Plano, Texas

Responsible for the maintenance, growth and increased profitability of existing business, managing and directing account management and operations in the new and renewal business process for Small Business customers. Responsible for overall management of the sales operations (quoting, handling submissions, sales desktop expertise, etc.) as well as implementation of strategic planning. Built, trained, and provided management support specific to enrollment meetings, training and education for… Show more Responsible for the maintenance, growth and increased profitability of existing business, managing and directing account management and operations in the new and renewal business process for Small Business customers. Responsible for overall management of the sales operations (quoting, handling submissions, sales desktop expertise, etc.) as well as implementation of strategic planning. Built, trained, and provided management support specific to enrollment meetings, training and education for brokers/clients along with customer/broker service needs. Show less

Denison/Sherman Texas

Managed a large claim team responsible for research to determine if Late Payment Interest was due and to be paid to providers. Identified talent and developmental opportunities within a claim team, performed necessary cross training, assigned tasks, and coached employees to achieve higher performance and create a winning team. Met team expectations by retaining and developing key team members. Created opportunities and encouraged employees through coaching to share perspectives and new ideas… Show more Managed a large claim team responsible for research to determine if Late Payment Interest was due and to be paid to providers. Identified talent and developmental opportunities within a claim team, performed necessary cross training, assigned tasks, and coached employees to achieve higher performance and create a winning team. Met team expectations by retaining and developing key team members. Created opportunities and encouraged employees through coaching to share perspectives and new ideas. Managed multiple viewpoints through diverse workgroups in order to improve results. Along with managing the claim team, was responsible for all project management assignments. Appointed as Compliance Contact for all states including the TACCP work group at the Texas Department of Insurance. Show less