Sandra Carter Email & Phone Number

United States

Marietta, Georgia, United States

Marietta, Georgia, United States

Atlanta, Georgia, United States

Identified insurance payer sources and verified insurance coverage.Explained admitting procedures and obtained signatures on admission, clinical, and financialforms.Verified if the patient received prior services at facility and provided each with the required paperworkto complete and verify the information for new appointments.Provided front desk support and customer service satisfaction to patients, with courtesy, respect,and professionalism.Obtained and accurately entered demographic, clinical, and financial data into computersystem.Answered telephone promptly and politely provided information and assistance.Respected the rights of patients and maintained confidentiality.Referred patients and coordinated all paperwork to obtain healthcare support services.Assisted patients with understanding the facility's policies and making effective health caredecisions.Assisted in translating for Spanish speakers both in person and over the phone.Updated log we have to keep a record of all referrals received and statusUpload MRIs from many portalsWorked with Athena, Curogram and Docusign

Marietta, Georgia

Atlanta, Ga

Served as administrative assistant to the CEO. Managed executives’ complex and frequently changing travel arrangements as well as coordinated pre-planning of trips. Key Accomplishments:Took initiative to help department reduce costs by bringing all vendor accounts current; submitted invoices on a timely basis to avoid late fees.Assisted and arranged meetings between investors and board of directors.Consolidated paper trail and conserved office resources by digitizing hard-copy files and introduced a user-friendly electronic filing system which reduced file retrieval time by 30%.Promoted company and increased investments by coordinating an attending Expos. Trained new administrative staff members with benefits and expense report applications. Purchased and maintained office supply inventories, and being careful to adhere to budgeting practice.

Dunwoody, Ga

Serve as a coordinator for doctors and registered nurses to develop care plans for patients and improve relationship with the company as well as in the community by working closely with various hospitals, nursing homes, assisted communities and their departments and programs. Monitored marketing conditions, current healthcare trends and competitor activity to adjust account sales approach and address latest malivingrketing developments. Translated to all clients and patients as needed in the healthcare industries in my region.Key Accomplishments:Developed partnerships with local businesses to secure third party promotions. Worked closely with clients to identify their needs and challenges and provide solutions. Cultivated and managed relationships with key clients, vendors and community partners.Collaborated with ordering of marketing materials for all vendors and staff. Provided patient education on Hospice. Engaged patients with games, crafts, cooking, music, reading and other activities.

Assisted on the managment of the Human Resource Department and in charge of new employee orientation, maintain emplyee files up-to-date and interpret current policy that apply federal state law to various emplyee relation issues. Created Vendors in Salesforce per request, full facility contracts\single patient agreements. Secured all documents from each Vendor\Facility-W-9, I-9, Tax ID and Medicare\Medicaid numbers.Sent a census of a daily basis for all staff, including Death and discharges.Ordered nursing supplies each week, nursing forms once a month and office supplies twice a month.In charge of Death Certificated, getting them signed and sent out to the funeral home as soon as able.Maintained medical records and filed them accordingly Maintained shifting records, entitles boxing all medical records in Iron Moountain boxes to ship to storage. Kept a binder with all patient names and medical record numbers for back up. Helped in the reception areaPlanned gatherings, assisted in marketing events, Hispanic health fairs and patient admissions. Assited the GM and other ManagmentCross trained to assisted others while on leave or vacation