Sandra Castro Email & Phone Number

Bogotá, Co

Bogota

Bogotá D.C. Area, Colombia

Bogotá D.C. Area, Colombia

Bogotá D.C. Area, Colombia

Bogota

• Analysis and document use cases according with RUP methodology.• Provide estimates for implementing requirements.• Gathering the requirements according with client needs through meetings and interviews.• Keep very good relationships and communication with clients during all phases of the project.• Liaise with developers and testers to implement the design• Coordinate and perform in-depth tests, including end-user reviews, for modified and new processes, and other pre/post-implementation support.• Communicate process changes, enhancements, and modifications verbally or through written documentation.• Liaise with various Business groups in the organization to facilitate implementation of new or improved business processes.

Melbourne, Australia

• Software prototyping and development using variety of technologies (Perl, PHP, Javascript).• Software testing.• Assist with the preparation of technical solutions and demonstrations.• Analyse and document business and technical requirements for development and enhancement of REMASYS products.• Assist with the preparation of technical solutions and demonstrations.• Work collaboratively with REMASYS and customer technical personnel to ensure effective product development and innovation.• Development of website of the company using content administration such as Joomla.

Bogota

•Installation and implementation of Voice Portal Platform 4.0•Audio response applications development using the Dialog Designer 4.0 tool.•Testing installation and implementation with different platforms Avaya such as Sip enablement Services 4.0, Unified communication (Avaya One X-Mobile, Softphone, Avaya One X-Desktop edition)•Awareness to different small business in the installation and configuration of each platform. •Facilitated training sessions call center areas, contact center and self-service about the platforms.

Bogota

•Ensure monthly compliance of review of antivirus indexes, antispam, software and prohibited files, analysis attacks, security incidents, internet access control. •Monitoring compliance of informatics security policy according to corporate standards and based on GISP (Group Information Security Policy) of Allianz group.•Develop procedures and perform periodical tracking to projects related to Informatics Security.•Periodical tracking to commitments of internal and external audits.•Implement and overview development or training programs and awareness on information security.•Tracking DRP project (Disaster recovery plan).•Prepare procedures and policies related to information security.

Master'S Degree, Information Technology

Bachelor'S Degree, Computer Engineering