Sandra Charest Davall

Sandra Charest Davall Email and Phone Number

Director Access Call Center
Sandra Charest Davall's Location
Franklin, New Hampshire, United States, United States
Sandra Charest Davall's Contact Details

Sandra Charest Davall work email

Sandra Charest Davall personal email

n/a
About Sandra Charest Davall

Call Center Technology • Strategic Business & P&L Leadership • Customer ServiceDemonstrated record of success in the optimization of operations, organizational management and implementation of scalable technologies within a broad range of applications. Recognized for expertise in identifying strategic opportunities and following through with tactical implementation of cost-effective solutions while providing excellent customer service in domestic and international Business to Business and Business to Customer venues. Developed and implemented Strategic Plan and analytics in call centers and outsourcers, providing significant improvement in quality and sales, increased productivity and lowered costs. Consistent excellence in hiring, coaching, developing, mentoring and challenging strong management teams. Led two e-commerce internet start-up’s and several turnarounds. Speaker at several major industry conferences.

Sandra Charest Davall's Current Company Details

Director Access Call Center
Sandra Charest Davall Work Experience Details
  • University Of Mississippi Medical Center
    Director Access Call Center
    University Of Mississippi Medical Center Jun 2018 - Aug 2019
    Jackson, Ms, Us
    View
  • Precison Document Solutions
    National Customer Service Director
    Precison Document Solutions Jan 2016 - 2017
  • Megabus.Com
    Customer Service Director
    Megabus.Com Oct 2012 - Jan 2016
  • United Services Maintenance
    Service Center Director
    United Services Maintenance Sep 2010 - Sep 2011
  • Spreian Protection
    Customer Service Director
    Spreian Protection Nov 2007 - Feb 2010
  • Quality Casting Company. Llc
    Coo
    Quality Casting Company. Llc 2003 - 2008
  • Upromise
    Director Of Customer Care
    Upromise 2000 - 2003
    El Segundo, California, Us
    View
  • Toysmart.Com
    Director Of Customer Care
    Toysmart.Com 1999 - 2000
  • Cybex International
    Director Of Inside Sales And Tech Support
    Cybex International 1998 - 1999
    Medway, Massachusetts (Ma), Us
    View
  • L.L.Bean
    Manager Of Customer Operations
    L.L.Bean 1982 - 1998
    Freeport, Maine, Us
    View

Sandra Charest Davall Skills

Customer Service Team Building Leadership Operations Management Management Process Improvement Strategy Customer Experience Customer Satisfaction Cross Functional Team Leadership Team Leadership Strategic Planning Call Centers Project Management Account Management Vendor Management Outsourcing Training Performance Management Crm Business Development Business Process Improvement Contact Centers Start Ups Change Management Customer Retention Coaching Analytics E Commerce Product Management New Business Development Salesforce.com Business Strategy Sales Management Hiring Business To Business Quality Assurance Call Center Operations Contact Center Operations Outsourcing Management Offshore Outsourcing Sales Program Management B2b

Sandra Charest Davall Education Details

  • Questrom School Of Business, Boston University
    Questrom School Of Business, Boston University
    Management And Operations
  • St. Mary'S School Of Radiologic Technology
    St. Mary'S School Of Radiologic Technology
    Radiologic Technology/Science – Radiographer
  • University Of Southern Maine
    University Of Southern Maine
    Bs Business Administration
  • University Of Southern Maine
    University Of Southern Maine
    Bs Applied Technology Leadership

Frequently Asked Questions about Sandra Charest Davall

What is Sandra Charest Davall's role at the current company?

Sandra Charest Davall's current role is Director Access Call Center.

What is Sandra Charest Davall's email address?

Sandra Charest Davall's email address is sc****@****ast.net

What schools did Sandra Charest Davall attend?

Sandra Charest Davall attended Questrom School Of Business, Boston University, St. Mary's School Of Radiologic Technology, University Of Southern Maine, University Of Southern Maine.

What skills is Sandra Charest Davall known for?

Sandra Charest Davall has skills like Customer Service, Team Building, Leadership, Operations Management, Management, Process Improvement, Strategy, Customer Experience, Customer Satisfaction, Cross Functional Team Leadership, Team Leadership, Strategic Planning.

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