Sandra Chatman Email & Phone Number

Pasadena, Ca, Us

Pasadena, Ca, Us

Oakland, California, Us

Responsible for the daily EDI operations, which includes administration, troubleshooting complex EDI failures, control, scheduling and balancing of EDI documents.•Acts as point-of contact on status of EDI transactions from internal and external customers.•Assist the VAN and SFTP customers to implement the necessary enhancements and monitor document transmissions.•Testing interconnected systems with Trading Partners and GHX 3rd party with emphasis on requirements gathering, specification documentation, and communication.•Onboard new supplier: ensure configuration, testing the conversion, enabling the capture of over 50,000 electronic documents to transmit•Provide 2nd level support, translating dispatching code, provide text file solution to X12 trading partners.•Experience with Financial series documentation such as 850, 855, 856 and 810•Monthly metric reporting with Senior managements.•Works directly with internal and external clients at all levels•Conduct structured documentation and technical direction during deployment.

Generated process requirements for the implementation and upgrade of the RSAM GRC system. Collaborated with technology partners, Vendor Management, Information Security, Business Continuity, Compliance and IT Risk. • Consulted with stakeholders to understand the Risk/Governance goal and objectives• Engaged with the Line of Business on Third Party Risk Management to collect, clarify, and translate business requirements into user stories and conceptual designs with all aspects of the risk assessment• Documented and implemented standard operating procedures for 21 processes including Risk Scoring, Risk Assessment, Risk Advising, and Inherent Risk Tiering• Assessed completed questionnaires, provided risk rating and executed plans to mitigate risk• Ensured assessments and remediation plans were progressing through the RSAM GRC system• Provided support to IT Security and Business Continuity review for due diligence and ongoing monitoring reports

Analyzed and documented over 22 system applications as they migrated into the production environment for Finance, HR and Payroll. Created technical documentations, SOP’s and training documentations for a Creative Content Protection Application.• Utilized Confluence and JIRA to update and track project development. • Setup processes for on-boarding and off-boarding with internal and HCM service providers.• Collaborated with the business and technology team, in-house and off-shore, acted as contact for the maintenance of 3rd party vendor software.

Develop business requirements such as scope, processes and risks. Analyze client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis.• Managed the product life cycle from end to end, conducted 4+ levels of testing: Unit, Integration, System and UAT. • Oversaw vendor contracts and Service Level agreements, monitoring timing and special call outs.• Managed defect and issue log throughout the project lifecycle.• Built relationships between IT and the business partners to communicate the application’s functionality as modifications were implemented to ensure mutual understanding of processes and applications.Projects Worked:Enterprise Implementation: Assisted in the global rollouts of the EMV implementation through planning, fostering vendor relationships and partnered with business units for the entire City Walk and Parks Resorts to develop specification to support the modifications.Automation Initiative: Partnered with IT to build Maximo Scheduler, Maximo Reporting and Maximo Invoicing/Purchase Orders.System Enhancement: Assisted with the enhancement of the complimentary tickets distribution. Taking the process from manual to self-service. Database Upgrade: Created a process flow diagram for HR processes in the replacement of the Applicate Tracking system. Documented “to be” procedures with the HRIS integration where sensitive data had to be encrypted before flowing into SAP. Website Integration: Elicited requirements from Finance for a website integration into SAP to streamline month end close from a 3-day process to a 1 ½ hour process. Performed UAT and wrote user stories.

Burbank, Ca, Us

Translated stakeholder requirements into tangible deliverables such as user stories, process diagrams and functional workflows. Created data models for requirement applications to map the data migration file.• Within the Agile environment, wrote user stories and served as a liaison between the business and technical users to identify issues and resolutions to data integrity requirements.• Participated in iterations meetings collaborating with cross-functional teams to encourage change management.• Support for Payroll, IT and Programmers to ensure project deliverables and break fixes were met.• Managed Numara tracking system; monitored tickets to identify trends and provided resolutions.• Investigated reporting requirements, wrote requirements specifications for programming then performed UAT.• Evaluated instances for root cause, analyzed trends and drove operating efficiencies. Research discrepancies and implemented solutions to eliminate the re-occurrence of the incident.• Maintained a comprehensive Corrective Action Request program to manage incidents, improved performance and best practices for vendors and internal clients.• Facilitated monthly meeting with Senior Leadership team to discuss potential solutions.

Tutor Perini – Business Analyst 1/2014 - 8/2014Performed conversion analysis for ADP tax system, identified data clean up issues and corrected SUI tax rates.Identified tax issues in multiple states, communicate with internal and external team for next step approach.• Partnered with the business implementation team to ensure tax requirements were communicated and met to implement changes in the tax compliance systems and tax matrices.• Performed audit for accurate W2 processing, performed Tier 1 support for calls and tax notices.• Communicated with state and local tax agencies to retrieve multi-state tax jurisdiction codes.

Rosemead, Ca, Us

Participated in delivering and managing HR implementation project life-cycle and process procedures on an SAP ERP implementation. Served as lead business analyst on the product development team; engaged clients to gather enhancements and business rules, intermediary between business and development teams, translating business requirements into technical specifications from PeopleSoft to SAP.• Using Agile methodologies, managed sprint backlog, created user stories and attended daily stand-up meetings.• Provided SME input to the development of database systems and user interfaces for outsourced vendor; optimized operational efficiency and generated revenue reports.• Maintained frequent interaction with software developers and vendors to report deficiencies and request enhancements under time constraints. • Familiarity with Oracle-base PeopleSoft and SAP applications in the HCM, Finance and Payroll modules. Translated user concepts for these modules into functional requirements. • Handled Billing and Payment for 37 Healthcare providers. Assisted with Healthcare design and setup.• Performed quarterly vendor audit and created reports with summary of annual spend.• Maintained Service Level Agreements for Benefits plans, and 3rd party vendors.

Rosemead, Ca, Us

Partnered with IT to help improve department processes and identify system changes.Worked on two 3rd party administrator conversions and later on SAP ERP system conversion.Lead enterprise document and output analysis, serving as SME and junior business analyst of health and benefits administration; including consultation and business requirements gathering for subsequent translation into functional requirements specifications in assessment of enterprise document management initiatives.Developed performance metrics, produced analyzed reports measuring requirements quality, creation of the Business Requirement Documents (BRD), functional specs, and data dictionary.Managed redesign of off boarding processes for Oracle-base PeopleSoft Payroll system by performing UTA’s for business owners ensuring risks were identified and presented with solutions to work to meet client’s needs.Performed Sarbanes-Oxley (SOX) and HIPAA testing to ensure integrity of system functionality and compliance.Assisted project managers with the development of project schedules.Developed requirements and preliminary design for client applications.Documented Mass Import file layout for do's and don't. Identified issues with Mass Import file by testing and documenting file utility for both pre and post payroll versions. Retested optimized file and documented validation errors and error logging, then tested new functionality for go-live. Also, studied the business logic behind the reports in the legacy system and mapped it to the reports in the new application.Suggested report tweaking to better utilize the functionality of the new application, keeping in mind the underlying business logic for each report.

Ba, Business Administration And Management, General

Certification Microsoft Certified Professional (Mcp), Data Administrator Enterprise Professional