Sandra Corpus Email & Phone Number

San Jose, CA

Nashville, TN, US

Secaucus, NJ, US

US

• Organizes and oversees the quality review and training for patient registration, financial counseling and pre-bill claim editing functions
• Supervises unit that performs quality control audits and training
• Act as a daily liaison for approximately 300+ personnel within the revenue cycle and clinical areas as it relates to edits and denials
• Develops educational training/seminars consisting of strategies, process and work flow improvements to ensure department and system quality metrics are met
• Presents effective trainings and educational seminars to groups of various sizes
• Guides and evaluates the professional performance and professional development of subordinates

Los Altos Hills, CA, US

• With an overriding goal to provide leadership, vision, and team support to Patient Access Department Supervisors and staff to meet financial goals across the market:Responsible for department functions including:
• Leadership and vision for Admitting/Registration Department personnel and duties as related to their job and performance
• Develops and implements system, hardware and workflow continuous education
• Provides education and training to staff on registration systems, hardware, process and workflow
• Leadership of patient registration, account verification, pre-admits, bed reservation, surgical registration, and ED registration functions
• Leadership of surgical pre-arrival process including verification and authorization of scheduled procedures

Gilroy, CA, US

• Responsible to lead all Patient Access Staff including department Supervisor
• Responsible for Revenue Cycle Integrity throughout the continuum of care and services to patients
• Responsible for patient experience and HCAPS scores
• Responsible to manage department budget, including projections and productivity targets
• Responsible for department functions, continuous education and training
• Successfully trained and implemented new registration system conversion within 4 months

San Jose, California, US

• Responsible for the daily operations of all registration functions
• Assist in development and implementation of policies and procedures
• Ensure orientation and continual development of departmental staff
• Measure and work continuously to improve patient satisfaction
• Ensure employee engagement by providing regular and consistent communication to departmental staff
• Assure staff’s understanding and compliance of hospital policies, state laws and government regulation

San Mateo, California, US

-Performing maintenance on current CDM and Charge Master Files-Update prices, revenue codes, and CPT codes and HCPCS codes-Loading and building new CDM's as requested and entering in Charge Master-Train physicians in billing and coding issues-Ensure proper CPT/HCPCS coding and compliance-Provide assistance and documentation for CDM related compliance.

Redwood City, CA, US

-Supervise Emergency Room, Admitting, and Pre-Admit staff-Supervise staff registering outpatient and short stay surgeries/procedures-Conduct monthly staff meetings and bi-monthly one on one meeting with employees-Coordinate 24 hour, seven days a week work schedule-Recruit, train, and evaluate staff-Develop Customer Service education program and monitor.

Chicago, IL, US

-Collaborate with program directors to ensure best customer experience -Register/Enroll members for programs and facility memberships-Collect monies for programs/memberships-Responding to emergency situations and following emergency procedures-Maintain filing records, created new process and procedures for files-Generated new tracking/organizational.