Sandra C Email & Phone Number

As a Community Programs Caseworker, I played a vital role in providing assistance to individuals and their animals during times of acute crisis throughout the state. The position involved managing diverse programs, including Aged Care, domestic violence, and homelessness support services. With a compassionate and non-judgmental approach, I focused on supporting people to remain with their pets, recognising the importance of the human-animal bond. The role entailed office-based case coordination and management over the phone, supplemented by the provision of a company vehicle for transporting animals and conducting necessary home visits.

In my role as a Customer Care Consultant, my paramount focus was on upholding the highest standards of animal welfare. I provided accurate and timely customer service, tailoring advice to ensure the well-being of animals. My responsibilities included coordinating adoption, surrender, and stray intake processes with a commitment to precise documentation. I collaborated with key stakeholders to guarantee optimal care for animals, in addition to ensuring compliance with relevant legislation. Beyond administrative tasks, I actively participated in physical animal care, including cleaning enclosures, animal handling and administering medications when needed, demonstrating a dedicated commitment to overall animal welfare.

As an Animal Attendant, I performed all aspects of daily animal care within the shelter, including processing incoming and outgoing animals, cleaning, feeding, exercising, and providing enrichment for various species. I assisted with conducting animal behaviour assessments and implemented behaviour modification plans. Additionally, I actively participated in community education programs, trained students and volunteers, and engaged in animal welfare events.

Certificate Iv, Government Investigations

Certificate Iii, Dog Behaviour And Training

Certificate Of Accreditation, Mental Health First Aid

Certificate Ii, Animal Studies

Statement, Advanced Canine Behaviour

Statement Of Attainment, Provide Cpr, Provide Basic Emergency Life Support, Provide First Aid

Statement, Advanced Feline Behaviour