Experienced operations and customer success leader with over 8 years of experience in optimizing processes, managing teams, and driving results across EdTech, SaaS, and research sectors. Currently, as the Placement Operations Manager at SkilloVilla, I help candidates secure top industry roles through resume refinement and interview preparation.My expertise includes managing CRM systems, enhancing customer engagement, and improving operational efficiency. With a strong focus on leadership, process improvement, and stakeholder management, I’m passionate about delivering impactful results and ensuring customer satisfaction.Let’s connect to collaborate on innovative projects and success-driven initiatives.