There is so much more to learn about customer service. I have ten plus years helping people and making a difference in their lives. Each job I have had, has provided different situations in where I was able to learn how to better serve others without conflict. I have learned that the key is to "never take it personal". You never know what people are going through, so it is important to stop, listen, and do everything you can to make them feel heard and valued. Because of my friendly personality, I have been able to connect with people and showed them that they do matter.I am grateful to know both languages, English and Spanish. Because of this skill, I have been able to reach out to more people and help them with what they needed. Working at Costco, Bronson Medical, and ASA insurance, I have been able to use my bilingual skills to help the customers/members/patients with translation.