With an MBA in Logistics and Transport and a strong background in Human Resources Management, I currently work as a Customer Relations Officer at DRAGINTRA, where I apply my skills in team motivation and communication. Previously, I managed fleets at Valgrupo and coordinated logistics at Sociedade Panificadora Costa & Ferreira, which broadened my expertise in operations and customer service. My approach to work is characterised by a focus on results and the ability to develop effective support and onboarding strategies, always with an eye on the needs of clients and staff.