Sandra Du Plessis Email and Phone Number

• Administer various types of polygraph examinations including Pre-employment, Periodic and Incident Specific examinations.• Analyze test data to determine outcomes.• Compile polygraph reports. • Discuss test criteria with clients.• Set-up test criteria.• Discuss test outcomes with clients.

• Research various Business departments processes and policies through stakeholder engagement and user interviews for a variety of clients.• Analyze reporting data as well as from various IT systems to clarify and understand the actual business problem within the company. (Using SQL).• Interview staff and relevant stakeholders to obtain insight and discuss possible solutions. • Mapping of As-Is processes and To-Be processes (using Visio).• Presented Business Case, Business Requirement Documentation and Business Solution to staff and relevant stakeholders.• Used various evaluation tools such as SWOT analysis, JAD sessions, Root Cause analysis etc.• Assisted the Project manager with the implementation of the proposed solution.• Assisted with testing of the implemented solution.• End-user training including Health and Safety, Marketing, Accounting, MS Office (MS Word; MS Excel; MS PowerPoint; MS Access).• Keep close contact with stakeholders and report to the Project Manager.• Ensure all sign-off of all relevant documents take place, including the sign-off of deliverables.

• Attended the following:College Functions; Staff Meetings; Departmental Meetings, Staff Training.• Compile College assignments, Lesson plans and Assessment Criteria to be included in the newly developed curriculum. • Assessment of student assignments, Curriculum, Examinations etc.• Performed Classroom teacher tasks. (Keeping attendance, assisted students in uploading assignments, captured assignment and examination marks onto the national examination system, etc.).• Instructor of various business modules for woman ages 18-26 including Marketing, Accounting, Health, and Safety etc.

• Managing relationships with the project stakeholders and customers.• Research legacy IT systems and data (using SQL) to be replaced with latest solutions and technology. • Work closely with solutions architect to understand the processes and procedures within the various Business Units.• Produce a Business Analysis Documentation for the implementation of new IT solutions.• Ensure all sign-off of all relevant documents take place, including the sign-off of deliverables.• Mapping of legacy systems, As-Is processes, and procedures.• Used various evaluation tools such as SWOT analysis, JAD sessions, Root Cause analysis etc.• Define new business processes utilizing JAD sessions for new To-be IT systems.• Mapping of new processes and logical flow incorporating various legacy systems into a newly build solution.• Agreement and sign-off of new mappings, processes, and procedures.• Build and review implementation of plans / solutions.• Defining and reviewing test strategy (entry and exit criteria) and an operational test plan methodology for business related solutions.• Testing changes independently in accordance with the defined test plan prior to migration to the operational environment.• Deploying production, DR and test environment and conduct final acceptance tests for Solutions.• Continuously (in cooperation with line manager and other role incumbents) prioritize plan, schedule and control deployment work across various environments including DEV, PROD, DR, UAT, SIT. Deployment work emanates from projects, service requests to deploy changes to infrastructure to effect system modifications, system upgrades and system refreshes. • Contract Shared Services technology areas through the respective line managers to execute work.• Guide and support GTIS project managers in obtaining final solution design, R3, governance for compliance for various phases etc.• Engage with various technology teams for the migration of assets within various BUs.

• Training MS Office & ICDL to staff, colleagues.• Teaching of Computer Applications Technology.• Teaching of Life Orientation subject including History of various cultures, Health and Safety etc.• Assessing standards and outcomes-based syllabus tasks and projects.• Development of Examination Assessment Criteria.• Development of Theoretical and Practical examinations for Computer Applications Technology, ICDL, Mathematics students.• Network Functions: Creating and maintenance of user profiles.• General network, PC and End-user support.• Using MS Access to create specific queries and reports for End-users including the use of SQL.

• Teaching in Computer Applications Technology.• Training staff in MS Office, Windows.• Assessing of standards and outcomes-based syllabus tasks and projects.• Development of Examination Assessment Criteria.• Development of Theoretical and Practical examinations for Computer Applications Technology, Computer literacy and Mathematical students.• Network Functions: Creating and maintenance of user profiles.• General network, PC and End-user support.• Evaluate lessons and reporting on teachers for Grades 8-9.• Decision on disciplinary action of Grade 10 students.• Attend Stakeholder meetings.

• Business Analysis for new IT systems to be implemented at various clients.• Project tracking through the consolidation of project status.• Project Issue & Risk tracking (CRAID Log) through the maintenance of the Program log.• Chairing of project meetings, planning sessions, scoping sessions and other project related meetings.• Data analysis, compiling and presenting high level status reports at Steerco meetings.• Compiling and distribution of minutes to the relevant stakeholders.• Compilation of all status reporting needs for the various projects assigned to.• Follow up on all action items to ensure compliance with assigned dates.• Ensure all sign-off of all relevant documents take place, including the sign-off of deliverables.• Update all other support documentation required by the project.• Design end-user procedures for efficient use of various systems.• Used SQL and Crystal Report Writer to develop specific reports as per user specifications.• Using Access to create end-user queries according to specific end-user needs.• End user Training in Ezee Business Management System, Windows, MS Office.• IT Support and Maintenance using SQL.• Problem Solving for Hardware and various Software Applications.

• Marketing and Sales of outcomes-based educational software developed locally and abroad. • Client consultation and Support.• Installation of Software on networks.• Testing.• Training End-users and staff.• Management of Business and Personnel.

• Establishing, Installing, Organise project within the department: Year 2000 Project.• Designed, developed, implemented, provided training on a risk management database for logging Y2K risks and procedures.• Development of Risk Management Policies, Procedures and Processes.• Managed project managers and ensured the design of documentation and back up procedures were done for all computer systems used within the department.• Project & Risk tracking (CRAID Log).• Ensure all sign-off of all relevant documents take place, including the sign-off of deliverables.• Attend project meetings and update status of the various Y2K processes for all applications within the department.• Presentation of Y2K Strategy and approach at various offices nationwide.• Presentation of project plans for each computer system/application to stakeholders/directors of the department.• Compiled Risk Management Policy to be implemented within the Department. • Maintenance and Development of ECDP system in MS Access.

• Training staff and End-users in operating of FICS software.• Participating in the development of reporting standards templates.• Project tracking through the consolidation of project status.• Project Issue & Risk tracking through the maintenance of the Program log.• Preparations and bookings of project meetings, planning sessions, scoping sessions and other project related meetings.• Notifying all relevant parties of upcoming meetings and workshops.• Chairing of project meetings and taking minutes.• Compile minutes and distribute them to the relevant stakeholders.• Business analysis.• Data analysis, compilation of all status reporting needs for the various projects assigned to.• Follow up on all action items to ensure compliance with assigned dates.• Ensure all sign-off of all relevant documents take place.• Update all other support documentation required by the project.• Adhere to defined governance requirements established by the PMO.• Client consultation and support. • Maintenance and Support of Various Modules (Sales and Distribution, Finance, Manufacturing, Payroll etc.) of the FICS system.• Using SQL and FICS Report Writer to develop specific reports for end-users.

• Maintenance and Support on PMIS UNIX System.• Designed reports and queries according to user specifications.• Business Analysis done for Library System (Clarion 2.1). • Solution Design.• System Analysis and Design. • Development, Testing, Implementation, Training End-users, Maintenance and Support.• Development using Natural Construct – Vehicle Registration Pilot Project.

• Maintenance on National Examination System (COBOL).• Business Analysis of Budgetary Control System and Auxiliary Services Register System.• Solution Design of Budgetary Control System and Auxiliary Services Register System.• Designing high-level and functional specification documents for the Budgetary Control System and the Auxiliary Services Register System.• System Analysis and Design of Budgetary Control System (Clarion 2.1) and Auxiliary Services Register System (ACCESS III). • Design Technical Specifications of Budgetary Control System and Auxiliary Services Register System.• Development, Testing, Implementation, Training, Maintenance and Support.