Sandra Dunkel Email & Phone Number

Rosemont

Recruits for high volume, hard to fill Full Time: Client Care Center Technicians, Cardiac Technician I, Holter Technicians, Patient Care Technician, Customer Service Representatives, Customer Service Support within the Call Center.

Oakbrook, Il

Source, resume review, conduct phone screens, identifies qualified candidates to move forward to next step, present to hiring manager(s) Extend verbal offer Disposition successful candidate(s) through ATS systems for on boarding Submits/monitors background/drug screens for candidates Maintains, updates reports for background/drug screens on a daily/weekly basis Ensure candidates are moving through the hiring process in a timely manner Responsible for keeping hiring managers, zone leaders updated as their candidates move through the process via email, phone communication, as well as weekly meetings and reports. Open/close, maintain requisitions, intake with HM regarding new position(s) Responsible for updating and sharing weekly report to hiring manager, event manager, candidates Responsible for sending out first day of employment communication to hiring manager(s) and candidate(s). Responsible for closing out requisition Source, identify qualified organization(s) for partnership in support of filling positions

Buffalo Grove, Il

Contract Recruiter December 2014 –October 2015Recruited for both exempt and non-exempt positions for Direct Energy hard to fill inbound high volume within the call center for Home Warranty of America, Air &Water Heater Rentals (AWHR), Accounting and Administrative positions. Source, conducted phone screens, set interview schedules for hiring managers/candidates, present qualified candidate(s) to hiring manager(s), extend verbal offer(s), created offer letter(s), Maintained, updated Taleo, iGrasp (ATS) for pre-employment requirements regarding background /drug screen in Aurico system. Maintained relationship with candidates, hiring managers for positive experience. Post open position(s) on company website, CareerBuilder, LinkedIn, Indeed.com. etc. Close out requisitions.Identified organizations, schools, specialty schools, job fairs that DE could partner up with for future needs within the organization. Attended job fairs.

Illinois

Contract Recruiter Midwest Region June 2014 – July 2014Recruited for Driver/Messengers-Armed, Cash Tellers, Vault Supervisors.Sourced, phone screens, set interview schedules for hiring managers/candidates, present to hiring managers, offers. Maintained, updated Taleo (ATS) for pre-employment requirements regarding background, DOT etc.Maintained relationship with candidates, hiring managers for positive experience.

Illinois

Contract Recruiter Midwest Region May 2014- June 2014Recruited for Auction Block Clerks, Detailers, Drivers.Sourced, phone screens, set interview schedules for hiring managers/candidates, present to hiring managers, offers. Maintained, updated Taleo (ATS). Maintained relationship with candidates, hiring managers for positive experience

Il.

Contract Recruiter Western Region June 2011 –May 2013Recruited for Truck Drivers (CDL), Call Centers, Customer Service, Supervisors, Managers, and Administrative. Exempt/Non-Exempt FT/PT front line positions. Sourced potential candidates through a variety of creative and standard methods. Screen potential applicants for qualifications as compared to job requirements. Conduct preliminary interviews of qualified candidate. Refer acceptable candidates for the next level of interview, and coordinates the actual interview. Interacts with hiring manager regarding all openings and qualified candidates. Makes hiring recommendations. Provide candidates with information regarding compensation, benefits, policies and procedures, in order to ensure the candidate is well informed, and to promote a positive image. Extended and negotiated offers of employment to selected candidates. Generates offer letter documenting employment conditions. Utilizes systems (ATS-Taleo, PeopleScout ) developed to track open positions, search status, credentialing, reference checking documentation. Provided regular reports on status of new hires. Maintained established policies and procedures, objectives, quality assurance program and safety standards.

Chicago Il

Placement of current employees for merger United/ContinentalResponsible for process of United/Continental incumbents to be identified, presented to hiring managers, processed and offered for open position(s) regarding merger at the New United.Review resumes for Exempt, Non-Exempt for Corporate/Operations, light support of IT recruiter regarding resume review when needed.Created offers.Maintained and updated information on current / new hire employees in Taleo.Created / Closed out requisitions.

Illinois

Sourced and identified most qualified candidates for full-time customer service and retail sales representatives for retail stores located in Illinois and Wisconsin Presented qualified top talent to the hiring manager for further consideration.

Illinois

Sourced and identified qualified candidates for full-time customer service and store manager positions for Illinois, Wisconsin and South CarolinaConducted testingPresented qualified top talent to the hiring manager for further consideration.Extended verbal offer, created offer letter Maintained ATS open/close requisition (s)

Illinois

Conducted sessions with an average of 15 candidates in each group to share overview of flight attendant position.Administered behavioral interviewsConducted in-person final selection interview for flight attendant applicantsExtended verbal employment offers to successful candidatesCommunicated final status with candidates who were unsuccessful. Maintained complete and accurate staffing documentation as required for complianceUpdated applicant tracking system records (Taleo ) to ensure compliance and accuracy of HR metrics for daily, weekly and monthly meetings.Attended weekly graduation of successful flight attendants

Illinois

Sourced, tested and placed successful candidates in assigned territories for Sterling Virginia, Baltimore Washington and Providence Rhode IslandResponsible for recruitment of airport operation positions such as Supervisor Airport Operations, Customer Service Representatives, Ramp Service Employees, and a variety of administrative positions.

Staffing Supervisor Supervised staff at the Schaumburg branch, as well as temporary employees placed at customer sitesSourced, conducted phone screens, tested and placed successful candidates in temporary and temp-to-hire positions for customer service, administrative, and general office positionsConducted behavioral interviewsDeveloped and maintained client relationshipsDaily, weekly and monthly qualify assurance calls to clients and temporary employees to ensure a successful and stable work environment

Illinois

Spherion- Sourced, screened and interviewed candidates for customer service call center candidates, administrative and all general office positions as wellPerformed data entry of pre-employment paperwork, resume processingAttended job fairs and conducted onsite open house opportunities for interested candidatesMaintained files for applicants and new hiresProvided and maintained outstanding service levels for both clients and employeesConducted new hire orientationPrepared metric reports showing placement of temporary to permanent hireResponsible for daily client and employee maintenance at three locations (violation of dress code, tardiness, productivity, employee behavior, terminations)